Not sure if Zendesk, or Elium is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Zendesk and Elium compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Zendesk vs Elium customers by industry, by geography and by buying patterns.
Zendesk competes with other products in the Contact Center, Customer Experience, Interactive Voice Response (IVR) categories. It has a 2.63% market share in the Instant Messaging And Chat category, and Zendesk has 163,257 customers in 10 countries.
Elium competes with other products in the Project Collaboration, Instant Messaging And Chat, Knowledge Management, Communication, Document Management, File Sharing, Productivity, Project Collaboration categories. It has a 0.00% market share in the Instant Messaging And Chat category, and Elium has 112 customers in 10 countries.
Categories where Zendesk and Elium compete
Zendesk
Comparing the customer bases of Zendesk and Elium, we can see that Zendesk has 163,257 customer(s), while Elium has 112 customer(s). In the Instant Messaging And Chat category, with 163,257 customer(s) Zendesk stands at 4th place by ranking, while Elium with 112 customer(s), is at the 68th place.
Zendesk
4th
163,257 Customer
Elium
68th
112 Customer
Zendesk has a 2.63% market share in the Instant Messaging And Chat category, while Elium has a 0.00% market share in the same space.
Comparing Zendesk and Elium customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Elium has more customers in United States.
Zendesk
Elium
Gain actionable insights about the buying patterns of Zendesk vs Elium’s target audience.
Zendesk
New
1,687 Customer
Lost
2,278 Customer
Elium
New
2 Customer
Lost
19 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and Elium compete against each other?
Zendesk and Elium compete against each other in the Instant Messaging And Chat, Knowledge Management, Communication, Contact Center, Customer Experience.
How does the market share of Zendesk and Elium compare in the Instant Messaging And Chat market?
In the Instant Messaging And Chat market, Zendesk has a 2.63% market share in comparison to Elium’s 0.00%. Since it has a better market share coverage, Zendesk holds the 4th spot in 6sense's Market Share Ranking Index for the Instant Messaging And Chat category, while Elium holds the 68th spot.
How many customers are acquired by Zendesk and Elium in the Instant Messaging And Chat segment?
Zendesk has 163,257 customers and Elium has 112 customers in the Instant Messaging And Chat segment. Zendesk has 163145 more customers than Elium in this category.
What are the countries in which Zendesk and Elium has more customers?
Zendesk has more customers in
United States, United Kingdom and Australia.
Elium
has more customers in United States, France and United Kingdom.
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Zendesk vs Elium: Instant Messaging And Chat Comparison
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