Not sure if Zendesk, or Bold360 is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Zendesk and Bold360 compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Zendesk vs Bold360 customers by industry, by geography and by buying patterns.
Zendesk competes with other products in the Contact Center, Customer Experience, Interactive Voice Response (IVR), Knowledge Management categories. It has a 2.63% market share in the Instant Messaging And Chat category, and Zendesk has 163,257 customers in 10 countries.
Bold360 competes with other products in the Project Collaboration, Instant Messaging And Chat, Communication, Customer Self Service categories. It has a 0.00% market share in the Instant Messaging And Chat category, and Bold360 has 35 customers in 10 countries.
Categories where Zendesk and Bold360 compete
Zendesk
Comparing the customer bases of Zendesk and Bold360, we can see that Zendesk has 163,257 customer(s), while Bold360 has 35 customer(s). In the Instant Messaging And Chat category, with 163,257 customer(s) Zendesk stands at 4th place by ranking, while Bold360 with 35 customer(s), is at the 81st place.
Zendesk
4th
163,257 Customer
Bold360
81st
35 Customer
Zendesk has a 2.63% market share in the Instant Messaging And Chat category, while Bold360 has a 0.00% market share in the same space.
Comparing Zendesk and Bold360 customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Bold360 has more customers in United States.
Zendesk
Bold360
Gain actionable insights about the buying patterns of Zendesk vs Bold360’s target audience.
Zendesk
New
1,687 Customer
Lost
2,278 Customer
Bold360
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and Bold360 compete against each other?
Zendesk and Bold360 compete against each other in the Instant Messaging And Chat, Communication, Contact Center, Customer Experience, Customer Self Service.
How does the market share of Zendesk and Bold360 compare in the Instant Messaging And Chat market?
In the Instant Messaging And Chat market, Zendesk has a 2.63% market share in comparison to Bold360’s 0.00%. Since it has a better market share coverage, Zendesk holds the 4th spot in 6sense's Market Share Ranking Index for the Instant Messaging And Chat category, while Bold360 holds the 81st spot.
How many customers are acquired by Zendesk and Bold360 in the Instant Messaging And Chat segment?
Zendesk has 163,257 customers and Bold360 has 35 customers in the Instant Messaging And Chat segment. Zendesk has 163222 more customers than Bold360 in this category.
What are the countries in which Zendesk and Bold360 has more customers?
Zendesk has more customers in
United States, United Kingdom and Australia.
Bold360
has more customers in United States, Canada and United Kingdom.
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Zendesk vs Bold360: Instant Messaging And Chat Comparison
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