Not sure if Freshchat, or Zoho Desk is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Freshchat and Zoho Desk compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Freshchat vs Zoho Desk customers by industry, by geography and by buying patterns.
Freshchat competes with other products in the Instant Messaging And Chat, Live Chat categories. It has a 0.17% market share in the Instant Messaging And Chat category, and Freshchat has 10,811 customers in 10 countries.
Zoho Desk competes with other products in the Project Collaboration, Contact Center, Customer Engagement, Customer Experience, Helpdesk Tools, Knowledge Management categories. It has a 0.08% market share in the Instant Messaging And Chat category, and Zoho Desk has 5,272 customers in 10 countries.
Categories where Freshchat and Zoho Desk compete
Freshchat
Comparing the customer bases of Freshchat and Zoho Desk, we can see that Freshchat has 10,811 customer(s), while Zoho Desk has 5,272 customer(s). In the Instant Messaging And Chat category, with 10,811 customer(s) Freshchat stands at 18th place by ranking, while Zoho Desk with 5,272 customer(s), is at the 23rd place.
Freshchat
18th
10,811 Customer
Zoho Desk
23rd
5,272 Customer
Freshchat has a 0.17% market share in the Instant Messaging And Chat category, while Zoho Desk has a 0.08% market share in the same space.
Comparing Freshchat and Zoho Desk customers based on their geographic location, we can see that Freshchat has more customers in United States, India and United Kingdom, while Zoho Desk has more customers in United States.
Freshchat
Zoho Desk
Gain actionable insights about the buying patterns of Freshchat vs Zoho Desk’s target audience.
Freshchat
New
72 Customer
Lost
43 Customer
Zoho Desk
New
51 Customer
Lost
36 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Freshchat and Zoho Desk compete against each other?
Freshchat and Zoho Desk compete against each other in the Instant Messaging And Chat, Contact Center, Customer Engagement, Customer Experience, Helpdesk Tools.
How does the market share of Freshchat and Zoho Desk compare in the Instant Messaging And Chat market?
How many customers are acquired by Freshchat and Zoho Desk in the Instant Messaging And Chat segment?
What are the countries in which Freshchat and Zoho Desk has more customers?
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