Freshchat Vs Zoho Desk : In-Depth Comparison

Not sure if Freshchat, or Zoho Desk is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Freshchat and Zoho Desk compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Freshchat vs Zoho Desk customers by industry, by geography and by buying patterns.

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Freshchat competes with other products in the Instant Messaging And Chat, Live Chat categories. It has a 0.17% market share in the Instant Messaging And Chat category, and Freshchat has 10,811 customers in 10 countries.

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Zoho Desk competes with other products in the Project Collaboration, Contact Center, Customer Engagement, Customer Experience, Helpdesk Tools, Knowledge Management categories. It has a 0.08% market share in the Instant Messaging And Chat category, and Zoho Desk has 5,272 customers in 10 countries.

Categories where Freshchat and Zoho Desk compete

Instant Messaging And Chat
Contact Center
Customer Engagement
Customer Experience
Helpdesk Tools

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Freshchat

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Comparing the customer bases of Freshchat and Zoho Desk

Comparing the customer bases of Freshchat and Zoho Desk, we can see that Freshchat has 10,811 customer(s), while Zoho Desk has 5,272 customer(s). In the Instant Messaging And Chat category, with 10,811 customer(s) Freshchat stands at 18th place by ranking, while Zoho Desk with 5,272 customer(s), is at the 23rd place.

Freshchat

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18th

10,811 Customer

Zoho Desk

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23rd

5,272 Customer

Comparing the market share of Freshchat and Zoho Desk

Freshchat has a 0.17% market share in the Instant Messaging And Chat category, while Zoho Desk has a 0.08% market share in the same space.

Compare Freshchat vs Zoho Desk customers by geography

Comparing Freshchat and Zoho Desk customers based on their geographic location, we can see that Freshchat has more customers in United States, India and United Kingdom, while Zoho Desk has more customers in United States.

Freshchat

Zoho Desk

Customer Movements for this month

Gain actionable insights about the buying patterns of Freshchat vs Zoho Desk’s target audience.

Freshchat

New

72 Customer

Lost

43 Customer

Zoho Desk

New

51 Customer

Lost

36 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Freshchat and Zoho Desk compete against each other?

Freshchat and Zoho Desk compete against each other in the Instant Messaging And Chat, Contact Center, Customer Engagement, Customer Experience, Helpdesk Tools.

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How does the market share of Freshchat and Zoho Desk compare in the Instant Messaging And Chat market?

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How many customers are acquired by Freshchat and Zoho Desk in the Instant Messaging And Chat segment?

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What are the countries in which Freshchat and Zoho Desk has more customers?

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