Help Desk And Ticketing

Gain market share and customer base information about the top Help Desk And Ticketing software. Check out our list of Help Desk And Ticketing Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

33

Technologies Tracked

25656

Companies Tracked

Categories related to Help Desk And Ticketing

Live Chat
Customer Experience
Forms And Surveys
Customer Engagement
Membership Management

Top 5 Help Desk And Ticketing technologies in 2025

Over 25656 companies are using Help Desk And Ticketing tools. Freshservice with 50.57% market share (12973 customers), Zendesk Support with 19.78% market share (5074 customers), NICE inContact with 11.89% market share (3051 customers).

Technology

Market Share (Est.)

Customers

  • Freshservice

    50.57%

    12973

  • Zendesk Support

    19.78%

    5074

  • NICE inContact

    11.89%

    3051

  • Ticketmaster

    6.71%

    1722

  • HappyFox Help Desk

    4.49%

    1153

  • Others

    6.56%

    1683

  • Help Desk And Ticketing Customers by Employee Size

    The majority of Help Desk And Ticketing category falls in the company size of 20 - 49 employees (7906 companies), 0 - 9 employees (7181 companies), 100 - 249 employees (7046 companies).

    Employee Size

    Help Desk And Ticketing Customers by Geography

    Companies using Help Desk And Ticketing technology software are majorly from the United States with 24380 (69.24%), United Kingdom with 3387 (9.62%), Canada with 1826 (5.19%) customers respectively.

    Customers

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    Help Desk And Ticketing Customers by Industry

    Top industries that use Help Desk And Ticketing for Managed Services (806), Cloud Services (622), Technology (480).

    Customers

    Market Share for Top Help Desk And Ticketing Technologies

    Analyze the market share of popular Help Desk And Ticketing technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

    Ranking
    Technology
    Customers
    Market share(Est.)(%)
    1Freshservice1297350.57
    2Zendesk Support507419.78
    3NICE inContact305111.89
    4Ticketmaster17226.71
    5HappyFox Help Desk11534.49
    6Symantec ServiceDesk8393.27
    7EZPro Service Management2350.92
    8Ivanti Service Desk2220.87
    9SeatGeek1240.48
    10Vision Helpdesk470.18
    11Oracle PeopleSoft HelpDesk380.15
    12SureHelp290.11
    13NetSupport ServiceDesk200.08
    14Oracle Siebel HelpDesk170.07
    15Seraph150.06
    16NTR Cloud120.05
    17Netomi110.04
    18WonderDesk100.04
    19atSpoke100.04
    20Trakdesk70.03
    21Aegis Help Desk60.02
    22IGTech36550.02
    23VI Service Desk50.02
    24Tele-Support HelpDesk40.02
    25ServiceTonic40.02
    26GS/HelpDesk40.02
    27webMethods AgileApps40.02
    28Desklance System30.01
    29Chime for Lync30.01
    30Online Dispute Resolution powered by Modria30.01
    31ACANOTION Help Desk20.01
    32iKode HelpDesk X20.01
    33RSTickets!Pro20.01

    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Help Desk And Ticketing software market leaders?

    Top leaders in the category for Help Desk And Ticketing software are Freshservice, Zendesk Support, NICE inContact. Here, you can view a full list of Help Desk And Ticketing tools in the market.

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    How many companies use Help Desk And Ticketing software these days?

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    Which company has the most significant market share in the Help Desk And Ticketing software space?

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    What are the top industries that usually use Help Desk And Ticketing softwares?

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    Popular Comparisons

    Freshservice vs Zendesk Support

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