Help Desk And Ticketing
Gain market share and customer base information about the top Help Desk And Ticketing software. Check out our list of Help Desk And Ticketing Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.
33
Technologies Tracked
25656
Companies Tracked
Categories related to Help Desk And Ticketing
Top 5 Help Desk And Ticketing technologies in 2025
Over 25656 companies are using Help Desk And Ticketing tools. Freshservice with 50.57% market share (12973 customers), Zendesk Support with 19.78% market share (5074 customers), NICE inContact with 11.89% market share (3051 customers).
Technology
Market Share (Est.)
Customers
50.57%
12973
19.78%
5074
11.89%
3051
6.71%
1722
4.49%
1153
Others
6.56%
1683
Help Desk And Ticketing Customers by Employee Size
The majority of Help Desk And Ticketing category falls in the company size of 20 - 49 employees (7906 companies), 0 - 9 employees (7181 companies), 100 - 249 employees (7046 companies).
Employee Size
Help Desk And Ticketing Customers by Geography
Companies using Help Desk And Ticketing technology software are majorly from the United States with 24380 (69.24%), United Kingdom with 3387 (9.62%), Canada with 1826 (5.19%) customers respectively.
Customers
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Help Desk And Ticketing Customers by Industry
Top industries that use Help Desk And Ticketing for Managed Services (806), Cloud Services (622), Technology (480).
Customers
Market Share for Top Help Desk And Ticketing Technologies
Analyze the market share of popular Help Desk And Ticketing technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more
Ranking | Technology | Customers | Market share(Est.)(%) |
|---|---|---|---|
| 1 | Freshservice | 12973 | 50.57 |
| 2 | Zendesk Support | 5074 | 19.78 |
| 3 | NICE inContact | 3051 | 11.89 |
| 4 | Ticketmaster | 1722 | 6.71 |
| 5 | HappyFox Help Desk | 1153 | 4.49 |
| 6 | Symantec ServiceDesk | 839 | 3.27 |
| 7 | EZPro Service Management | 235 | 0.92 |
| 8 | Ivanti Service Desk | 222 | 0.87 |
| 9 | SeatGeek | 124 | 0.48 |
| 10 | Vision Helpdesk | 47 | 0.18 |
| 11 | Oracle PeopleSoft HelpDesk | 38 | 0.15 |
| 12 | SureHelp | 29 | 0.11 |
| 13 | NetSupport ServiceDesk | 20 | 0.08 |
| 14 | Oracle Siebel HelpDesk | 17 | 0.07 |
| 15 | Seraph | 15 | 0.06 |
| 16 | NTR Cloud | 12 | 0.05 |
| 17 | Netomi | 11 | 0.04 |
| 18 | WonderDesk | 10 | 0.04 |
| 19 | atSpoke | 10 | 0.04 |
| 20 | Trakdesk | 7 | 0.03 |
| 21 | Aegis Help Desk | 6 | 0.02 |
| 22 | IGTech365 | 5 | 0.02 |
| 23 | VI Service Desk | 5 | 0.02 |
| 24 | Tele-Support HelpDesk | 4 | 0.02 |
| 25 | ServiceTonic | 4 | 0.02 |
| 26 | GS/HelpDesk | 4 | 0.02 |
| 27 | webMethods AgileApps | 4 | 0.02 |
| 28 | Desklance System | 3 | 0.01 |
| 29 | Chime for Lync | 3 | 0.01 |
| 30 | Online Dispute Resolution powered by Modria | 3 | 0.01 |
| 31 | ACANOTION Help Desk | 2 | 0.01 |
| 32 | iKode HelpDesk X | 2 | 0.01 |
| 33 | RSTickets!Pro | 2 | 0.01 |
FAQ
Find answers to the most often asked questions by users.
Who are the top Help Desk And Ticketing software market leaders?
Top leaders in the category for Help Desk And Ticketing software are Freshservice, Zendesk Support, NICE inContact. Here, you can view a full list of Help Desk And Ticketing tools in the market.
How many companies use Help Desk And Ticketing software these days?
Which company has the most significant market share in the Help Desk And Ticketing software space?
What are the top industries that usually use Help Desk And Ticketing softwares?
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