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Zendesk Support

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Zendesk is service based CRM platform that builds support, sales, and customer engagement software designed for customer relationships. It provides th...Read more

Help Desk And Ticketing
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Market Share of Zendesk Support

Current Customer(s)

4892

Market Share (Est.)

19.71%

Ranking

#2

Top Competitors and Alternatives of Zendesk Support

The top three of Zendesk Support’s competitors in the Help Desk And Ticketing category are Freshservice with 50.44%, NICE inContact with 11.57%, Ticketmaster with 6.74% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Freshservice1251750.44%Zendesk Support vs Freshservice
NICE inContact287211.57%Zendesk Support vs NICE inContact
Ticketmaster16736.74%Zendesk Support vs Ticketmaster
HappyFox Help Desk11804.76%Zendesk Support vs HappyFox Help Desk
Symantec ServiceDesk8423.39%Zendesk Support vs Symantec ServiceDesk
EZPro Service Management2420.98%Zendesk Support vs EZPro Service Management
Ivanti Service Desk2070.83%Zendesk Support vs Ivanti Service Desk
SeatGeek1250.50%Zendesk Support vs SeatGeek
Vision Helpdesk480.19%Zendesk Support vs Vision Helpdesk
Oracle PeopleSoft HelpDesk380.15%Zendesk Support vs Oracle PeopleSoft HelpDesk
SureHelp320.13%Zendesk Support vs SureHelp
NetSupport ServiceDesk190.08%Zendesk Support vs NetSupport ServiceDesk
Oracle Siebel HelpDesk170.07%Zendesk Support vs Oracle Siebel HelpDesk
Seraph140.06%Zendesk Support vs Seraph
NTR Cloud120.05%Zendesk Support vs NTR Cloud
WonderDesk110.04%Zendesk Support vs WonderDesk
atSpoke100.04%Zendesk Support vs atSpoke
Netomi70.03%Zendesk Support vs Netomi
Trakdesk70.03%Zendesk Support vs Trakdesk
ServiceTonic60.02%Zendesk Support vs ServiceTonic
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Popular Comparisons

Top Competitors and Alternatives of Zendesk Support

The top three of Zendesk Support’s competitors in the Help Desk And Ticketing category are Freshservice with 50.44%, NICE inContact with 11.57%, Ticketmaster with 6.74% market share.

Zendesk Support vs Freshservice

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Zendesk Support vs NICE inContact

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Zendesk Support vs Ticketmaster

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Zendesk Support vs HappyFox Help Desk

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Zendesk Support vs Symantec ServiceDesk

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Zendesk Support vs EZPro Service Management

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Zendesk Support vs Ivanti Service Desk

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Zendesk Support vs SeatGeek

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Customers of Zendesk Support

Around the world in 2025, over 4892 companies have started using Zendesk Support as Help Desk And Ticketing tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Australian Broadcasting Corporation10,000+SydneyNew South WalesAustralia
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Global Payments, Inc.10,000+AtlantaGeorgiaUnited States
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Origin Energy10,000+SydneyNew South WalesAustralia
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Asurion10,000+NashvilleTennesseeUnited States
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Medline Industries, Inc.10,000+MundeleinIllinoisUnited States
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Ernst & Young10,000+LondonEnglandUnited Kingdom
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The Home Depot10,000+AtlantaGeorgiaUnited States
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L.M. Ericsson10,000+StockholmStockholmSweden
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The Adecco Group10,000+ZurichZurichSwitzerland
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Universal Music Group10,000+Santa MonicaCaliforniaUnited States
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Zendesk Support Customers by Products and Services

The top three products and services offering customers that use Zendesk Support for Help Desk And Ticketing are Technology (48), Education (38), Ecommerce (37).

Customers

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Zendesk Support Customers by Employee Size

The majority of Zendesk Support's customers for the help-desk-and-ticketing category fall in the company size of 0 - 9 employees (1488 companies), 20 - 49 employees (1084 companies), 100 - 249 employees (694 companies).

Employee Size

Zendesk Support Customers by Geography

The top three geographies of Zendesk Support for help-desk-and-ticketing are the United States with 2783(68.78%), United Kingdom with 324(8.01%), Australia with 196(4.84%) customers respectively.

Customers

Employees of Zendesk Support

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Also see other Products/Services by Zendesk Support in:

Social Customer Support
Help Desk And Ticketing

FAQ

Find answers to the most often asked questions by users.

Who are the top Zendesk Support competitors?

Zendesk Support’s Top competitors in the help-desk-and-ticketing category are Freshservice, NICE inContact, Ticketmaster. You can view a full list of Zendesk Support competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zendesk Support and 40,000 other technologies on the internet. You can also compare Zendesk Support and its feature with top competitors here : Zendesk Support vs Freshservice Zendesk Support vs NICE inContact Zendesk Support vs Ticketmaster.

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What is Zendesk Support customer distribution based on company size?

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What is Zendesk Support market share in the help-desk-and-ticketing?

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What are the top countries that use Zendesk Support?

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What are the top industries that use Zendesk Support?

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