Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify their IT operations.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Freshservice’s competitors in the Help Desk And Ticketing category are Zendesk Support with 19.84%, NICE inContact with 11.54%, Ticketmaster with 6.66% market share.
Popular Comparisons
The top three of Freshservice’s competitors in the Help Desk And Ticketing category are Zendesk Support with 19.84%, NICE inContact with 11.54%, Ticketmaster with 6.66% market share.
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Around the world in 2025, over 12655 companies have started using Freshservice as Help Desk And Ticketing tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
Insight | 10,000+ | Tempe | Arizona | United States | |
Nortek | 10,000+ | O'Fallon | Missouri | United States | |
University Of Alberta | 10,000+ | Edmonton | Alberta | Canada | |
RingCentral | 10,000+ | Belmont | California | United States | |
Delivery Hero | 10,000+ | Berlin | Berlin | Germany | |
Quess Corp Limited | 10,000+ | Bengaluru | Karnataka | India | |
University Of Southern California | 10,000+ | Los Angeles | California | United States | |
Dentons | 10,000+ | London | England | United Kingdom | |
Nordstrom | 10,000+ | Seattle | Washington | United States | |
Aptim | 10,000+ | Baton Rouge | Louisiana | United States |
The top three products and services offering customers that use Freshservice for Help Desk And Ticketing are Technology (201), Project Management (183), Education (179).
Customers
The majority of Freshservice's customers for the help-desk-and-ticketing category fall in the company size of 100 - 249 employees (2731 companies), 250 - 499 employees (2283 companies), 1,000 - 4,999 employees (2010 companies).
Employee Size
The top three geographies of Freshservice for help-desk-and-ticketing are the United States with 5918(58.69%), United Kingdom with 1233(12.23%), Canada with 614(6.09%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Freshservice competitors?
Freshservice’s Top competitors in the help-desk-and-ticketing category are Zendesk Support, NICE inContact, Ticketmaster. You can view a full list of Freshservice competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Freshservice and 40,000 other technologies on the internet. You can also compare Freshservice and its feature with top competitors here : Freshservice vs Zendesk Support Freshservice vs NICE inContact Freshservice vs Ticketmaster.
What is Freshservice customer distribution based on company size?
What is Freshservice market share in the help-desk-and-ticketing?
What are the top countries that use Freshservice?
What are the top industries that use Freshservice?
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