Freshservice
Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify their IT operations.
Market Share of Freshservice
Current Customer(s)
20666
Market Share (Est.)
62.56%
Ranking
#1
Top Competitors and Alternatives of Freshservice
The top three of Freshservice’s competitors in the Help Desk And Ticketing category are Zendesk Support with 14.90%, NICE inContact with 8.73%, Ticketmaster with 5.16% market share.
Popular Comparisons
Top Competitors and Alternatives of Freshservice
The top three of Freshservice’s competitors in the Help Desk And Ticketing category are Zendesk Support with 14.90%, NICE inContact with 8.73%, Ticketmaster with 5.16% market share.
Freshservice vs Zendesk Support
Freshservice vs NICE inContact
Freshservice vs Ticketmaster
Freshservice vs HappyFox Help Desk
Freshservice vs Symantec ServiceDesk
Freshservice vs EZPro Service Management
Freshservice vs Ivanti Service Desk
Freshservice vs SeatGeek
Customers of Freshservice
Around the world in 2025, over 20375 companies have started using Freshservice as Help Desk And Ticketing tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Goodwill Industries International | 10,000+ | Rockville | Maryland | United States |     |
| Keanu Reeves | 10,000+ | Lake Stevens | Washington | United States | |
| Freudenberg | 10,000+ | Weinheim | Baden-Wuerttemberg | Germany | |
| Ericsson Software Technology | 10,000+ | Athlone | Leinster | Ireland | |
| Stc | 10,000+ | Riyadh | Ar Riyad | Saudi Arabia | |
| FPT | 10,000+ | Hanoi | Ha Noi | Vietnam | |
| CommScope | 10,000+ | Claremont | North Carolina | United States | |
| Max International Associate | 10,000+ | Salt Lake City | Utah | United States | |
| Ubiquity | 10,000+ | New York City | New York | United States | |
| Epson LabelWorks | 10,000+ | Suwa | Nagano | Japan | |
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Freshservice Customers by Products and Services
The top three products and services offering customers that use Freshservice for Help Desk And Ticketing are Education (297), Project Management (270), Technology (262).
Customers
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Freshservice Customers by Employee Size
The majority of Freshservice's customers for the help-desk-and-ticketing category fall in the company size of 100 - 249 employees (5703 companies), 20 - 49 employees (3191 companies), 1,000 - 4,999 employees (2948 companies).
Employee Size
Freshservice Customers by Geography
The top three geographies of Freshservice for help-desk-and-ticketing are the United States with 9747(60.23%), United Kingdom with 1834(11.33%), Canada with 984(6.08%) customers respectively.
Customers
Employees of Freshservice
Also see other Products/Services by Freshservice in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Freshservice competitors?
Freshservice’s Top competitors in the help-desk-and-ticketing category are Zendesk Support, NICE inContact, Ticketmaster. You can view a full list of Freshservice competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Freshservice and 40,000 other technologies on the internet. You can also compare Freshservice and its feature with top competitors here : Freshservice vs Zendesk Support Freshservice vs NICE inContact Freshservice vs Ticketmaster.
What is Freshservice customer distribution based on company size?
What is Freshservice market share in the help-desk-and-ticketing?
What are the top countries that use Freshservice?
What are the top industries that use Freshservice?
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