Symantec ServiceDesk
Symantec ServiceDesk is an automated incident response and problem resolution solution for quick, effective remediation of end user incidents, systemi...Read more
Market Share of Symantec ServiceDesk
Current Customer(s)
842
Market Share (Est.)
3.39%
Ranking
#6
Top Competitors and Alternatives of Symantec ServiceDesk
The top three of Symantec ServiceDesk’s competitors in the Help Desk And Ticketing category are Freshservice with 50.44%, Zendesk Support with 19.71%, NICE inContact with 11.57% market share.
Popular Comparisons
Top Competitors and Alternatives of Symantec ServiceDesk
The top three of Symantec ServiceDesk’s competitors in the Help Desk And Ticketing category are Freshservice with 50.44%, Zendesk Support with 19.71%, NICE inContact with 11.57% market share.
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Customers of Symantec ServiceDesk
Around the world in 2025, over 840 companies have started using Symantec ServiceDesk as Help Desk And Ticketing tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Insight | 10,000+ | Tempe | Arizona | United States |     |
| Nuance Communications | 10,000+ | Burlington | Massachusetts | United States | |
| State Of West Virginia | 10,000+ | Charleston | West Virginia | United States | |
| ICON | 10,000+ | North Wales | Pennsylvania | United States | |
| Altice Portugal | 10,000+ | Lisbon | Lisbon | Portugal | |
| UNSW | 10,000+ | Sydney | New South Wales | Australia | |
| Thomson Reuters | 10,000+ | Toronto | Ontario | Canada | |
| Samsung | 10,000+ | Suwon | Gyeonggi-do | Korea | |
| Ipsos | 10,000+ | Paris | Ile-de-France | France | |
| PNC | 10,000+ | Pittsburgh | Pennsylvania | United States | |
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Symantec ServiceDesk Customers by Products and Services
The top three products and services offering customers that use Symantec ServiceDesk for Help Desk And Ticketing are Managed Services (40), Cybersecurity (39), Cloud Services (37).
Customers
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Symantec ServiceDesk Customers by Employee Size
The majority of Symantec ServiceDesk's customers for the help-desk-and-ticketing category fall in the company size of 10,000+ employees (257 companies), 1,000 - 4,999 employees (198 companies), 5,000 - 9,999 employees (120 companies).
Employee Size
Symantec ServiceDesk Customers by Geography
The top three geographies of Symantec ServiceDesk for help-desk-and-ticketing are the United States with 367(54.29%), United Kingdom with 119(17.60%), Australia with 42(6.21%) customers respectively.
Customers
Employees of Symantec ServiceDesk
Also see other Products/Services by Symantec ServiceDesk in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Symantec ServiceDesk competitors?
Symantec ServiceDesk’s Top competitors in the help-desk-and-ticketing category are Freshservice, Zendesk Support, NICE inContact. You can view a full list of Symantec ServiceDesk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Symantec ServiceDesk and 40,000 other technologies on the internet. You can also compare Symantec ServiceDesk and its feature with top competitors here : Symantec ServiceDesk vs Freshservice Symantec ServiceDesk vs Zendesk Support Symantec ServiceDesk vs NICE inContact.
What is Symantec ServiceDesk customer distribution based on company size?
What is Symantec ServiceDesk market share in the help-desk-and-ticketing?
What are the top countries that use Symantec ServiceDesk?
What are the top industries that use Symantec ServiceDesk?
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