Not sure if Zendesk, or Feefo is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Zendesk and Feefo compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Zendesk vs Feefo customers by industry, by geography and by buying patterns.
Zendesk competes with other products in the Contact Center, Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management categories. It has a 17.53% market share in the Customer Experience category, and Zendesk has 163,257 customers in 10 countries.
Feefo competes with other products in the Project Collaboration, Customer Experience, Brand Management, Customer Engagement categories. It has a 0.63% market share in the Customer Experience category, and Feefo has 5,868 customers in 10 countries.
Categories where Zendesk and Feefo compete
Zendesk
Comparing the customer bases of Zendesk and Feefo, we can see that Zendesk has 163,257 customer(s), while Feefo has 5,868 customer(s). In the Customer Experience category, with 163,257 customer(s) Zendesk stands at 1st place by ranking, while Feefo with 5,868 customer(s), is at the 22nd place.
Zendesk
1st
163,257 Customer
Feefo
22nd
5,868 Customer
Zendesk has a 17.53% market share in the Customer Experience category, while Feefo has a 0.63% market share in the same space.
Comparing Zendesk and Feefo customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Feefo has more customers in United Kingdom.
Zendesk
Feefo
Gain actionable insights about the buying patterns of Zendesk vs Feefo’s target audience.
Zendesk
New
1,687 Customer
Lost
2,278 Customer
Feefo
New
46 Customer
Lost
36 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and Feefo compete against each other?
Zendesk and Feefo compete against each other in the Customer Experience, Brand Management, Contact Center, Customer Engagement, Instant Messaging And Chat.
How does the market share of Zendesk and Feefo compare in the Customer Experience market?
In the Customer Experience market, Zendesk has a 17.53% market share in comparison to Feefo’s 0.63%. Since it has a better market share coverage, Zendesk holds the 1st spot in 6sense's Market Share Ranking Index for the Customer Experience category, while Feefo holds the 22nd spot.
How many customers are acquired by Zendesk and Feefo in the Customer Experience segment?
Zendesk has 163,257 customers and Feefo has 5,868 customers in the Customer Experience segment. Zendesk has 157389 more customers than Feefo in this category.
What are the countries in which Zendesk and Feefo has more customers?
Zendesk has more customers in
United States, United Kingdom and Australia.
Feefo
has more customers in United Kingdom, United States and Australia.
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Zendesk vs Feefo: Customer Experience Comparison
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