Not sure if Freshworks, or SimpleFeedback is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Freshworks and SimpleFeedback compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Freshworks vs SimpleFeedback customers by industry, by geography and by buying patterns.
Freshworks competes with other products in the Customer Experience, Contact Center, Knowledge Management, Project Collaboration categories. It has a 3.65% market share in the Customer Experience category, and Freshworks has 33,958 customers in 10 countries.
SimpleFeedback competes with other products in the Project Collaboration, Customer Engagement, Customer Satisfaction Ratings categories. It has a 0.00% market share in the Customer Experience category, and SimpleFeedback has 9 customers in 2 countries.
Categories where Freshworks and SimpleFeedback compete
Freshworks
Comparing the customer bases of Freshworks and SimpleFeedback, we can see that Freshworks has 33,958 customer(s), while SimpleFeedback has 9 customer(s). In the Customer Experience category, with 33,958 customer(s) Freshworks stands at 6th place by ranking, while SimpleFeedback with 9 customer(s), is at the 195th place.
Freshworks
6th
33,958 Customer
SimpleFeedback
195th
9 Customer
Freshworks has a 3.65% market share in the Customer Experience category, while SimpleFeedback has a 0.00% market share in the same space.
Comparing Freshworks and SimpleFeedback customers based on their geographic location, we can see that Freshworks has more customers in United States, United Kingdom and India, while SimpleFeedback has more customers in United States.
Freshworks
SimpleFeedback
Gain actionable insights about the buying patterns of Freshworks vs SimpleFeedback’s target audience.
Freshworks
New
224 Customer
Lost
228 Customer
SimpleFeedback
Find answers to the most often asked questions by users.
What are the different markets in which Freshworks and SimpleFeedback compete against each other?
Freshworks and SimpleFeedback compete against each other in the Customer Experience, Contact Center, Customer Engagement, Customer Satisfaction Ratings, Customer Support Services.
How does the market share of Freshworks and SimpleFeedback compare in the Customer Experience market?
In the Customer Experience market, Freshworks has a 3.65% market share in comparison to SimpleFeedback’s 0.00%. Since it has a better market share coverage, Freshworks holds the 6th spot in 6sense's Market Share Ranking Index for the Customer Experience category, while SimpleFeedback holds the 195th spot.
How many customers are acquired by Freshworks and SimpleFeedback in the Customer Experience segment?
Freshworks has 33,958 customers and SimpleFeedback has 9 customers in the Customer Experience segment. Freshworks has 33949 more customers than SimpleFeedback in this category.
What are the countries in which Freshworks and SimpleFeedback has more customers?
Freshworks has more customers in
United States, United Kingdom and India.
SimpleFeedback
has more customers in United States and Brazil.
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Freshworks vs SimpleFeedback: Customer Experience Comparison
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