Question 1

What are the different markets in which
        Zendesk and
        SimpleFeedback compete against each other?

Accepted Answer

Zendesk and
        SimpleFeedback compete against each other in
        the Customer Experience, Contact Center, Customer Engagement, Customer Satisfaction Ratings, Instant Messaging And Chat.

Question 2

How does the market share of
        Zendesk
        and SimpleFeedback compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zendesk has a
        17.27%
        market share in comparison to
        SimpleFeedback’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        SimpleFeedback holds the
        197th spot.

Question 3

How many customers are acquired by
        Zendesk and
        SimpleFeedback in the
        Customer Experience segment?

Accepted Answer

Zendesk has
        164,474 customers and
        SimpleFeedback has
        8 customers in the
        Customer Experience
        segment. Zendesk has
        164466 more customers than
        SimpleFeedback in this category.

Question 4

What are the countries in which
        Zendesk and
        SimpleFeedback has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
SimpleFeedback has more customers in United States and Brazil.

Zendesk Vs SimpleFeedback : In-Depth Comparison

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Comparing the customer bases of Zendesk and SimpleFeedback

Comparing the market share of Zendesk and SimpleFeedback

Compare Zendesk vs SimpleFeedback customers by geography

Customer Movements for this month

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