Question 1

What are the different markets in which
        Intercom and
        SimpleFeedback compete against each other?

Accepted Answer

Intercom and
        SimpleFeedback compete against each other in
        the Customer Engagement, Customer Experience, Communication, Customer Satisfaction Ratings, Instant Messaging And Chat.

Question 2

How does the market share of
        Intercom
        and SimpleFeedback compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Intercom has a
        14.49%
        market share in comparison to
        SimpleFeedback’s
        0.00%.
        Since it has a better market share coverage,
        Intercom holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        SimpleFeedback holds the
        195th spot.

Question 3

How many customers are acquired by
        Intercom and
        SimpleFeedback in the
        Customer Experience segment?

Accepted Answer

Intercom has
        134,934 customers and
        SimpleFeedback has
        9 customers in the
        Customer Experience
        segment. Intercom has
        134925 more customers than
        SimpleFeedback in this category.

Question 4

What are the countries in which
        Intercom and
        SimpleFeedback has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and Canada.
SimpleFeedback has more customers in United States and Brazil.

Intercom Vs SimpleFeedback : In-Depth Comparison

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Comparing the customer bases of Intercom and SimpleFeedback

Comparing the market share of Intercom and SimpleFeedback

Compare Intercom vs SimpleFeedback customers by geography

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