Question 1

What are the different markets in which
        Trustpilot and
        Backbase compete against each other?

Accepted Answer

Trustpilot and
        Backbase compete against each other in
        the Customer Experience, Reputation Management.

Question 2

How does the market share of
        Trustpilot
        and Backbase compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Trustpilot has a
        12.58%
        market share in comparison to
        Backbase’s
        0.01%.
        Since it has a better market share coverage,
        Trustpilot holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Backbase holds the
        120th spot.

Question 3

How many customers are acquired by
        Trustpilot and
        Backbase in the
        Customer Experience segment?

Accepted Answer

Trustpilot has
        159,197 customers and
        Backbase has
        118 customers in the
        Customer Experience
        segment. Trustpilot has
        159079 more customers than
        Backbase in this category.

Question 4

What are the countries in which
        Trustpilot and
        Backbase has more customers?

Accepted Answer

Trustpilot has more customers in United Kingdom, United States and Netherlands.
Backbase has more customers in United States, India and United Kingdom.

Trustpilot Vs Backbase : In-Depth Comparison

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Comparing the customer bases of Trustpilot and Backbase

Comparing the market share of Trustpilot and Backbase

Compare Trustpilot vs Backbase customers by geography

Customer Movements for this month

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