Question 1

What are the different markets in which
        Qualtrics and
        Backbase compete against each other?

Accepted Answer

Qualtrics and
        Backbase compete against each other in
        the Customer Experience, 360 Degree Feedback, Customer Satisfaction Ratings, Employee Engagement, HRMS.

Question 2

How does the market share of
        Qualtrics
        and Backbase compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Qualtrics has a
        3.23%
        market share in comparison to
        Backbase’s
        0.01%.
        Since it has a better market share coverage,
        Qualtrics holds the
        6th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Backbase holds the
        129th spot.

Question 3

How many customers are acquired by
        Qualtrics and
        Backbase in the
        Customer Experience segment?

Accepted Answer

Qualtrics has
        30,045 customers and
        Backbase has
        62 customers in the
        Customer Experience
        segment. Qualtrics has
        29983 more customers than
        Backbase in this category.

Question 4

What are the countries in which
        Qualtrics and
        Backbase has more customers?

Accepted Answer

Qualtrics has more customers in United States, United Kingdom and Canada.
Backbase has more customers in United States, India and Canada.

Qualtrics Vs Backbase : In-Depth Comparison

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Comparing the customer bases of Qualtrics and Backbase

Comparing the market share of Qualtrics and Backbase

Compare Qualtrics vs Backbase customers by geography

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