Not sure if Virtual PBX, or Genesys Cloud CX is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Virtual PBX and Genesys Cloud CX compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Virtual PBX vs Genesys Cloud CX customers by industry, by geography and by buying patterns.
Virtual PBX competes with other products in the Business Phone Systems, VoIP And SIP categories. It has a 4.70% market share in the Cloud Contact Center Software category, and Virtual PBX has 1,147 customers in 10 countries.
Genesys Cloud CX competes with other products in the Project Collaboration, Cloud Contact Center Software categories. It has a 2.99% market share in the Cloud Contact Center Software category, and Genesys Cloud CX has 730 customers in 10 countries.
Categories where Virtual PBX and Genesys Cloud CX compete
Virtual PBX
Comparing the customer bases of Virtual PBX and Genesys Cloud CX, we can see that Virtual PBX has 1,147 customer(s), while Genesys Cloud CX has 730 customer(s). In the Cloud Contact Center Software category, with 1,147 customer(s) Virtual PBX stands at 5th place by ranking, while Genesys Cloud CX with 730 customer(s), is at the 8th place.
Virtual PBX
5th
1,147 Customer
Genesys Cloud CX
8th
730 Customer
Virtual PBX has a 4.70% market share in the Cloud Contact Center Software category, while Genesys Cloud CX has a 2.99% market share in the same space.
Comparing Virtual PBX and Genesys Cloud CX customers based on their geographic location, we can see that Virtual PBX has more customers in United States, United Kingdom and Canada, while Genesys Cloud CX has more customers in United States.
Virtual PBX
Genesys Cloud CX
Gain actionable insights about the buying patterns of Virtual PBX vs Genesys Cloud CX’s target audience.
Virtual PBX
New
1 Customer
Lost
0 Customer
Genesys Cloud CX
New
9 Customer
Lost
0 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Virtual PBX and Genesys Cloud CX compete against each other?
Virtual PBX and Genesys Cloud CX compete against each other in the Cloud Contact Center Software, Business Phone Systems, VoIP And SIP.
How does the market share of Virtual PBX and Genesys Cloud CX compare in the Cloud Contact Center Software market?
In the Cloud Contact Center Software market, Virtual PBX has a 4.70% market share in comparison to Genesys Cloud CX’s 2.99%. Since it has a better market share coverage, Virtual PBX holds the 5th spot in 6sense's Market Share Ranking Index for the Cloud Contact Center Software category, while Genesys Cloud CX holds the 8th spot.
How many customers are acquired by Virtual PBX and Genesys Cloud CX in the Cloud Contact Center Software segment?
Virtual PBX has 1,147 customers and Genesys Cloud CX has 730 customers in the Cloud Contact Center Software segment. Virtual PBX has 417 more customers than Genesys Cloud CX in this category.
What are the countries in which Virtual PBX and Genesys Cloud CX has more customers?
Virtual PBX has more customers in
United States, United Kingdom and Canada.
Genesys Cloud CX
has more customers in United States, United Kingdom and Australia.
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Virtual PBX vs Genesys Cloud CX: Cloud Contact Center Software Comparison
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