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Business Phone Systems

Q: How many companies use Business Phone Systems software these days?

Around the world in 2026, over 63,486 companies are currently using one or more Business Phone Systems software. Out of these, there are 36,131 companies using Business Phone Systems tools that are originally from the United States.

Q: Which company has the most significant market share in the Business Phone Systems software space?

The top few companies that have the most significant market share in the Business Phone Systems space are Freshworks with 42.83% of market share, Bitrix24 with 11.37% of market share, Mitel with 10.97% of market share. Check for other Business Phone Systems technologies market share here.

Q: What are the top industries that usually use Business Phone Systems softwares?

The top industries that use Business Phone Systems software are Managed Services (1,312), Cloud Services (1,222), Consulting (955).

Gain market share and customer base information about the top Business Phone Systems software. Check out our list of Business Phone Systems Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies Tracked

85888

Companies Tracked

Categories related to Business Phone Systems

Communication

Web And Video Conferencing

Email Management

VoIP And SIP

Cloud Business Telephony

Top 5 Business Phone Systems technologies in 2026

Over 85888 companies are using Business Phone Systems tools. Freshworks with 42.83% market share (36785 customers), Bitrix24 with 11.37% market share (9769 customers), Mitel with 10.97% market share (9426 customers).

Technology

Market Share (Est.)

Customers

Freshworks

42.83%

36785

Bitrix24

11.37%

9769

Mitel

10.97%

9426

RingCentral

5.75%

4939

Cisco Contact Center

4.59%

3939

Others

24.49%

21030

Business Phone Systems Customers by Employee Size

The majority of Business Phone Systems category falls in the company size of 0 - 9 employees (19820 companies), 20 - 49 employees (18509 companies), 100 - 249 employees (14163 companies).

Employee Size

Business Phone Systems Customers by Geography

Companies using Business Phone Systems technology software are majorly from the United States with 36131 (56.17%), United Kingdom with 6995 (10.87%), Brazil with 3561 (5.54%) customers respectively.

Customers

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Business Phone Systems Customers by Industry

Top industries that use Business Phone Systems for Managed Services (1312), Cloud Services (1222), Consulting (955).

Customers

Market Share for Top Business Phone Systems Technologies

Analyze the market share of popular Business Phone Systems technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Freshworks	36785	42.83
2	Bitrix24	9769	11.37
3	Mitel	9426	10.97
4	RingCentral	4939	5.75
5	Cisco Contact Center	3939	4.59
6	3CX	3532	4.11
7	Intermedia	3163	3.68
8	Grasshopper	2236	2.60
9	Virtual PBX	2112	2.46
10	Asterisk	1064	1.24
11	Windstream	834	0.97
12	Webex Calling	782	0.91
13	Siemens HiPath	730	0.85
14	Jive Voice	717	0.83
15	Sterling Communications	630	0.73
16	Panasonic IP-PBX	581	0.68
17	Nextiva	543	0.63
18	Nortel BCM	488	0.57
19	Allworx	381	0.44
20	Sangoma	327	0.38
21	Nortel Norstar	301	0.35
22	Cloud Phone	211	0.25
23	Zultys	203	0.24
24	eVoice	202	0.24
25	Verizon Enterprise	194	0.23
26	Avaya AES	126	0.15
27	PBC Communications	123	0.14
28	OpenPhone	120	0.14
29	Panasonic IP Phones	113	0.13
30	Megapath	100	0.12
31	Mitel Aastra	100	0.12
32	Fortivoice	92	0.11
33	Avaya Red	85	0.10
34	Avaya Blue	78	0.09
35	TDS	69	0.08
36	Serenova	59	0.07
37	8x8 Virtual Office	58	0.07
38	Frontier	58	0.07
39	StellaConnect	54	0.06
40	Siemens HiCom 300	51	0.06
41	Booth	48	0.06
42	ICS	44	0.05
43	UniTel Voice	44	0.05
44	InfoFlo	42	0.05
45	MightyCall	40	0.05
46	Abcom	37	0.04
47	BroadConnect	33	0.04
48	Zadarma	29	0.03
49	CircleLoop	28	0.03
50	Callcap	21	0.02
51	EvolveIP	16	0.02
52	Yodel.io	15	0.02
53	CrazyCall	12	0.01
54	NetFortris	12	0.01
55	Mitel Sky	12	0.01
56	Spoke Phone	11	0.01
57	Globalgig	10	0.01
58	TeleGo	10	0.01
59	Cebod	8	0.01
60	VoIPX	8	0.01
61	Truly	6	0.01
62	Nexogy	6	0.01
63	BroadVoice Cloud PBX	5	0.01
64	Gabbit	4	0.00
65	PhonePower	3	0.00
66	Tresta	3	0.00
67	AirePBX	2	0.00
68	Ring-u	2	0.00
69	Mitel 5300	2	0.00

FAQ

Find answers to the most often asked questions by users.

Who are the top Business Phone Systems software market leaders?

Top leaders in the category for Business Phone Systems software are Freshworks, Bitrix24, Mitel. Here, you can view a full list of Business Phone Systems tools in the market.