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Business Phone Systems

Q: How many companies use Business Phone Systems software these days?

Around the world in 2026, over 63,150 companies are currently using one or more Business Phone Systems software. Out of these, there are 35,811 companies using Business Phone Systems tools that are originally from the United States.

Q: Which company has the most significant market share in the Business Phone Systems software space?

The top few companies that have the most significant market share in the Business Phone Systems space are Freshworks with 42.51% of market share, Bitrix24 with 11.47% of market share, Mitel with 11.01% of market share. Check for other Business Phone Systems technologies market share here.

Q: What are the top industries that usually use Business Phone Systems softwares?

The top industries that use Business Phone Systems software are Managed Services (1,315), Cloud Services (1,220), Consulting (954).

Gain market share and customer base information about the top Business Phone Systems software. Check out our list of Business Phone Systems Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies Tracked

85681

Companies Tracked

Categories related to Business Phone Systems

Communication

Web And Video Conferencing

Email Management

VoIP And SIP

Cloud Business Telephony

Top 5 Business Phone Systems technologies in 2026

Over 85681 companies are using Business Phone Systems tools. Freshworks with 42.51% market share (36419 customers), Bitrix24 with 11.47% market share (9831 customers), Mitel with 11.01% market share (9430 customers).

Technology

Market Share (Est.)

Customers

Freshworks

42.51%

36419

Bitrix24

11.47%

9831

Mitel

11.01%

9430

RingCentral

5.74%

4920

Cisco Contact Center

4.61%

3947

Others

24.67%

21134

Business Phone Systems Customers by Employee Size

The majority of Business Phone Systems category falls in the company size of 0 - 9 employees (19736 companies), 20 - 49 employees (18380 companies), 100 - 249 employees (14089 companies).

Employee Size

Business Phone Systems Customers by Geography

Companies using Business Phone Systems technology software are majorly from the United States with 35811 (55.96%), United Kingdom with 6943 (10.85%), Brazil with 3599 (5.62%) customers respectively.

Customers

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Business Phone Systems Customers by Industry

Top industries that use Business Phone Systems for Managed Services (1315), Cloud Services (1220), Consulting (954).

Customers

Market Share for Top Business Phone Systems Technologies

Analyze the market share of popular Business Phone Systems technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Freshworks	36419	42.51
2	Bitrix24	9831	11.47
3	Mitel	9430	11.01
4	RingCentral	4920	5.74
5	Cisco Contact Center	3947	4.61
6	3CX	3537	4.13
7	Intermedia	3246	3.79
8	Grasshopper	2232	2.61
9	Virtual PBX	2134	2.49
10	Asterisk	1060	1.24
11	Windstream	834	0.97
12	Webex Calling	800	0.93
13	Jive Voice	766	0.89
14	Siemens HiPath	730	0.85
15	Sterling Communications	646	0.75
16	Panasonic IP-PBX	580	0.68
17	Nextiva	542	0.63
18	Nortel BCM	490	0.57
19	Allworx	379	0.44
20	Sangoma	332	0.39
21	Nortel Norstar	302	0.35
22	Cloud Phone	213	0.25
23	Zultys	201	0.23
24	Verizon Enterprise	196	0.23
25	eVoice	188	0.22
26	PBC Communications	140	0.16
27	Avaya AES	128	0.15
28	Panasonic IP Phones	113	0.13
29	Mitel Aastra	101	0.12
30	Megapath	100	0.12
31	Fortivoice	94	0.11
32	OpenPhone	94	0.11
33	Avaya Red	86	0.10
34	Avaya Blue	79	0.09
35	TDS	69	0.08
36	Serenova	59	0.07
37	8x8 Virtual Office	57	0.07
38	StellaConnect	54	0.06
39	Frontier	52	0.06
40	Siemens HiCom 300	51	0.06
41	Booth	50	0.06
42	ICS	44	0.05
43	InfoFlo	43	0.05
44	Abcom	35	0.04
45	MightyCall	28	0.03
46	CircleLoop	28	0.03
47	Zadarma	27	0.03
48	Callcap	21	0.02
49	BroadConnect	20	0.02
50	EvolveIP	17	0.02
51	UniTel Voice	16	0.02
52	NetFortris	12	0.01
53	Mitel Sky	12	0.01
54	TeleGo	12	0.01
55	CrazyCall	11	0.01
56	Yodel.io	11	0.01
57	Globalgig	9	0.01
58	Truly	8	0.01
59	VoIPX	8	0.01
60	Cebod	7	0.01
61	Nexogy	6	0.01
62	BroadVoice Cloud PBX	5	0.01
63	Tresta	5	0.01
64	Gabbit	4	0.00
65	Spoke Phone	3	0.00
66	PhonePower	3	0.00
67	AirePBX	2	0.00
68	Mitel 5300	2	0.00

FAQ

Find answers to the most often asked questions by users.

Who are the top Business Phone Systems software market leaders?

Top leaders in the category for Business Phone Systems software are Freshworks, Bitrix24, Mitel. Here, you can view a full list of Business Phone Systems tools in the market.