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Business Phone Systems

Q: How many companies use Business Phone Systems software these days?

Around the world in 2025, over 74,315 companies are currently using one or more Business Phone Systems software. Out of these, there are 41,320 companies using Business Phone Systems tools that are originally from the United States.

Q: Which company has the most significant market share in the Business Phone Systems software space?

The top few companies that have the most significant market share in the Business Phone Systems space are Freshworks with 38.17% of market share, Mitel with 13.31% of market share, Bitrix24 with 9.23% of market share. Check for other Business Phone Systems technologies market share here.

Q: What are the top industries that usually use Business Phone Systems softwares?

The top industries that use Business Phone Systems software are Managed Services (1,571), Cloud Services (1,521), Consulting (1,092).

Gain market share and customer base information about the top Business Phone Systems software. Check out our list of Business Phone Systems Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies Tracked

93143

Companies Tracked

Categories related to Business Phone Systems

Communication

Web And Video Conferencing

Email Management

VoIP And SIP

Cloud Business Telephony

Top 5 Business Phone Systems technologies in 2025

Over 93143 companies are using Business Phone Systems tools. Freshworks with 38.17% market share (35553 customers), Mitel with 13.31% market share (12398 customers), Bitrix24 with 9.23% market share (8595 customers).

Technology

Market Share (Est.)

Customers

Freshworks

38.17%

35553

Mitel

13.31%

12398

Bitrix24

9.23%

8595

RingCentral

6.45%

6006

Cisco Contact Center

5.27%

4908

Others

27.57%

25683

Business Phone Systems Customers by Employee Size

The majority of Business Phone Systems category falls in the company size of 20 - 49 employees (21251 companies), 0 - 9 employees (20121 companies), 100 - 249 employees (17277 companies).

Employee Size

Business Phone Systems Customers by Geography

Companies using Business Phone Systems technology software are majorly from the United States with 41320 (57.99%), United Kingdom with 7651 (10.74%), India with 3983 (5.59%) customers respectively.

Customers

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Business Phone Systems Customers by Industry

Top industries that use Business Phone Systems for Managed Services (1571), Cloud Services (1521), Consulting (1092).

Customers

Market Share for Top Business Phone Systems Technologies

Analyze the market share of popular Business Phone Systems technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Freshworks	35553	38.17
2	Mitel	12398	13.31
3	Bitrix24	8595	9.23
4	RingCentral	6006	6.45
5	Cisco Contact Center	4908	5.27
6	3CX	4265	4.58
7	Intermedia	3648	3.92
8	Virtual PBX	2712	2.91
9	Grasshopper	2580	2.77
10	Asterisk	1250	1.34
11	Windstream	1112	1.19
12	Siemens HiPath	960	1.03
13	Webex Calling	878	0.94
14	Panasonic IP-PBX	840	0.90
15	Jive Voice	783	0.84
16	Nortel BCM	719	0.77
17	Nextiva	657	0.71
18	Sterling Communications	624	0.67
19	Allworx	545	0.59
20	Sangoma	451	0.48
21	Nortel Norstar	449	0.48
22	Verizon Enterprise	283	0.30
23	Zultys	260	0.28
24	Cloud Phone	250	0.27
25	eVoice	218	0.23
26	8x8 Virtual Office	211	0.23
27	Avaya AES	171	0.18
28	Panasonic IP Phones	159	0.17
29	Megapath	140	0.15
30	Mitel Aastra	128	0.14
31	PBC Communications	121	0.13
32	OpenPhone	117	0.13
33	Avaya Red	112	0.12
34	Avaya Blue	102	0.11
35	TDS	94	0.10
36	Fortivoice	86	0.09
37	Siemens HiCom 300	83	0.09
38	StellaConnect	75	0.08
39	Serenova	74	0.08
40	InfoFlo	56	0.06
41	Booth	48	0.05
42	ICS	47	0.05
43	EvolveIP	42	0.05
44	Abcom	41	0.04
45	MightyCall	40	0.04
46	Frontier	38	0.04
47	CircleLoop	29	0.03
48	Zadarma	29	0.03
49	Callcap	23	0.02
50	Yodel.io	15	0.02
51	NetFortris	14	0.02
52	Mitel Sky	14	0.02
53	VoIPX	12	0.01
54	TeleGo	11	0.01
55	BroadConnect	10	0.01
56	CrazyCall	9	0.01
57	Globalgig	8	0.01
58	Gabbit	6	0.01
59	Nexogy	5	0.01
60	PhonePower	5	0.01
61	BroadVoice Cloud PBX	4	0.00
62	UniTel Voice	4	0.00
63	Mitel 5300	4	0.00
64	Spoke Phone	3	0.00
65	AirePBX	3	0.00
66	Cebod	2	0.00
67	Ring-u	2	0.00
68	Tresta	2	0.00

FAQ

Find answers to the most often asked questions by users.

Who are the top Business Phone Systems software market leaders?

Top leaders in the category for Business Phone Systems software are Freshworks, Mitel, Bitrix24. Here, you can view a full list of Business Phone Systems tools in the market.