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Business Phone Systems

Q: How many companies use Business Phone Systems software these days?

Around the world in 2025, over 57,641 companies are currently using one or more Business Phone Systems software. Out of these, there are 30,787 companies using Business Phone Systems tools that are originally from the United States.

Q: Which company has the most significant market share in the Business Phone Systems software space?

The top few companies that have the most significant market share in the Business Phone Systems space are Freshworks with 48.79% of market share, Bitrix24 with 11.88% of market share, Mitel with 10.56% of market share. Check for other Business Phone Systems technologies market share here.

Q: What are the top industries that usually use Business Phone Systems softwares?

The top industries that use Business Phone Systems software are Managed Services (977), Cloud Services (893), Voip (707).

Gain market share and customer base information about the top Business Phone Systems software. Check out our list of Business Phone Systems Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies Tracked

70438

Companies Tracked

Categories related to Business Phone Systems

Communication

Web And Video Conferencing

Email Management

VoIP And SIP

Cloud Business Telephony

Top 5 Business Phone Systems technologies in 2025

Over 70438 companies are using Business Phone Systems tools. Freshworks with 48.79% market share (34364 customers), Bitrix24 with 11.88% market share (8369 customers), Mitel with 10.56% market share (7441 customers).

Technology

Market Share (Est.)

Customers

Freshworks

48.79%

34364

Bitrix24

11.88%

8369

Mitel

10.56%

7441

RingCentral

5.98%

4212

Cisco Contact Center

4.23%

2982

Others

18.56%

13070

Business Phone Systems Customers by Employee Size

The majority of Business Phone Systems category falls in the company size of 0 - 9 employees (16325 companies), 20 - 49 employees (16306 companies), 100 - 249 employees (9909 companies).

Employee Size

Business Phone Systems Customers by Geography

Companies using Business Phone Systems technology software are majorly from the United States with 30787 (56.95%), United Kingdom with 6073 (11.23%), India with 3348 (6.19%) customers respectively.

Customers

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Business Phone Systems Customers by Industry

Top industries that use Business Phone Systems for Managed Services (977), Cloud Services (893), Voip (707).

Customers

Market Share for Top Business Phone Systems Technologies

Analyze the market share of popular Business Phone Systems technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Freshworks	34364	48.79
2	Bitrix24	8369	11.88
3	Mitel	7441	10.56
4	RingCentral	4212	5.98
5	Cisco Contact Center	2982	4.23
6	3CX	1803	2.56
7	Grasshopper	1588	2.25
8	Intermedia	1227	1.74
9	Virtual PBX	1147	1.63
10	Jive Voice	818	1.16
11	Asterisk	761	1.08
12	Windstream	691	0.98
13	Webex Calling	434	0.62
14	Panasonic IP-PBX	431	0.61
15	Siemens HiPath	425	0.60
16	Nortel BCM	407	0.58
17	Allworx	324	0.46
18	Sterling Communications	302	0.43
19	eVoice	277	0.39
20	Sangoma	253	0.36
21	Nextiva	240	0.34
22	Nortel Norstar	237	0.34
23	Verizon Enterprise	172	0.24
24	Zultys	152	0.22
25	Cloud Phone	142	0.20
26	Avaya AES	101	0.14
27	Megapath	92	0.13
28	PBC Communications	75	0.11
29	Panasonic IP Phones	70	0.10
30	OpenPhone	67	0.10
31	Avaya Blue	63	0.09
32	TDS	62	0.09
33	Mitel Aastra	61	0.09
34	Avaya Red	59	0.08
35	Siemens HiCom 300	51	0.07
36	InfoFlo	45	0.06
37	Serenova	43	0.06
38	StellaConnect	43	0.06
39	Fortivoice	33	0.05
40	Yodel.io	32	0.05
41	8x8 Virtual Office	31	0.04
42	ICS	31	0.04
43	MightyCall	30	0.04
44	EvolveIP	30	0.04
45	Booth	29	0.04
46	CircleLoop	26	0.04
47	Abcom	26	0.04
48	Frontier	25	0.04
49	Gabbit	24	0.03
50	Callcap	23	0.03
51	CrazyCall	12	0.02
52	Zadarma	12	0.02
53	VoIPX	9	0.01
54	BroadConnect	6	0.01
55	NetFortris	6	0.01
56	Mitel Sky	6	0.01
57	Globalgig	3	0.00
58	Mitel 5300	3	0.00
59	Spoke Phone	2	0.00
60	PhonePower	2	0.00
61	Ring-u	2	0.00
62	Tresta	2	0.00
63	UniTel Voice	2	0.00

FAQ

Find answers to the most often asked questions by users.

Who are the top Business Phone Systems software market leaders?

Top leaders in the category for Business Phone Systems software are Freshworks, Bitrix24, Mitel. Here, you can view a full list of Business Phone Systems tools in the market.