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Business Phone Systems

Q: How many companies use Business Phone Systems software these days?

Around the world in 2026, over 63,762 companies are currently using one or more Business Phone Systems software. Out of these, there are 35,388 companies using Business Phone Systems tools that are originally from the United States.

Q: Which company has the most significant market share in the Business Phone Systems software space?

The top few companies that have the most significant market share in the Business Phone Systems space are Freshworks with 42.92% of market share, Bitrix24 with 11.59% of market share, Mitel with 11.04% of market share. Check for other Business Phone Systems technologies market share here.

Q: What are the top industries that usually use Business Phone Systems softwares?

The top industries that use Business Phone Systems software are Managed Services (1,296), Cloud Services (1,230), Consulting (944).

Gain market share and customer base information about the top Business Phone Systems software. Check out our list of Business Phone Systems Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies Tracked

86317

Companies Tracked

Categories related to Business Phone Systems

Communication

Web And Video Conferencing

Email Management

VoIP And SIP

Cloud Business Telephony

Top 5 Business Phone Systems technologies in 2026

Over 86317 companies are using Business Phone Systems tools. Freshworks with 42.92% market share (37045 customers), Bitrix24 with 11.59% market share (10006 customers), Mitel with 11.04% market share (9531 customers).

Technology

Market Share (Est.)

Customers

Freshworks

42.92%

37045

Bitrix24

11.59%

10006

Mitel

11.04%

9531

RingCentral

5.74%

4953

Cisco Contact Center

4.64%

4002

Others

24.07%

20780

Business Phone Systems Customers by Employee Size

The majority of Business Phone Systems category falls in the company size of 0 - 9 employees (19793 companies), 20 - 49 employees (19073 companies), 100 - 249 employees (14615 companies).

Employee Size

Business Phone Systems Customers by Geography

Companies using Business Phone Systems technology software are majorly from the United States with 35388 (55.52%), United Kingdom with 7023 (11.02%), Brazil with 3546 (5.56%) customers respectively.

Customers

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Business Phone Systems Customers by Industry

Top industries that use Business Phone Systems for Managed Services (1296), Cloud Services (1230), Consulting (944).

Customers

Market Share for Top Business Phone Systems Technologies

Analyze the market share of popular Business Phone Systems technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Freshworks	37045	42.92
2	Bitrix24	10006	11.59
3	Mitel	9531	11.04
4	RingCentral	4953	5.74
5	Cisco Contact Center	4002	4.64
6	3CX	3581	4.15
7	Intermedia	3056	3.54
8	Grasshopper	2266	2.63
9	Virtual PBX	2126	2.46
10	Asterisk	1068	1.24
11	Windstream	852	0.99
12	Jive Voice	766	0.89
13	Siemens HiPath	752	0.87
14	Webex Calling	740	0.86
15	Panasonic IP-PBX	597	0.69
16	Nextiva	516	0.60
17	Nortel BCM	497	0.58
18	Sterling Communications	469	0.54
19	Allworx	385	0.45
20	Sangoma	337	0.39
21	Nortel Norstar	310	0.36
22	Verizon Enterprise	207	0.24
23	eVoice	205	0.24
24	Cloud Phone	203	0.24
25	Zultys	191	0.22
26	Avaya AES	127	0.15
27	Panasonic IP Phones	116	0.13
28	Mitel Aastra	104	0.12
29	OpenPhone	104	0.12
30	Megapath	102	0.12
31	PBC Communications	101	0.12
32	Fortivoice	92	0.11
33	Avaya Red	90	0.10
34	Avaya Blue	82	0.09
35	TDS	61	0.07
36	Serenova	58	0.07
37	8x8 Virtual Office	57	0.07
38	StellaConnect	54	0.06
39	Booth	53	0.06
40	Siemens HiCom 300	51	0.06
41	Frontier	47	0.05
42	ICS	44	0.05
43	InfoFlo	41	0.05
44	MightyCall	39	0.05
45	Abcom	32	0.04
46	CircleLoop	28	0.03
47	Zadarma	26	0.03
48	Callcap	21	0.02
49	EvolveIP	17	0.02
50	Yodel.io	15	0.02
51	Mitel Sky	12	0.01
52	TeleGo	12	0.01
53	NetFortris	11	0.01
54	VoIPX	8	0.01
55	CrazyCall	7	0.01
56	BroadConnect	7	0.01
57	Globalgig	7	0.01
58	BroadVoice Cloud PBX	5	0.01
59	Nexogy	5	0.01
60	Gabbit	4	0.00
61	PhonePower	3	0.00
62	UniTel Voice	3	0.00
63	Spoke Phone	2	0.00
64	AirePBX	2	0.00
65	Cebod	2	0.00
66	Tresta	2	0.00
67	Mitel 5300	2	0.00

FAQ

Find answers to the most often asked questions by users.

Who are the top Business Phone Systems software market leaders?

Top leaders in the category for Business Phone Systems software are Freshworks, Bitrix24, Mitel. Here, you can view a full list of Business Phone Systems tools in the market.