Solutions

6sense Revenue AI™ for Marketing

6sense Revenue AI™ for Sales

Copied

Business Phone Systems

Q: How many companies use Business Phone Systems software these days?

Around the world in 2025, over 52,863 companies are currently using one or more Business Phone Systems software. Out of these, there are 28,679 companies using Business Phone Systems tools that are originally from the United States.

Q: Which company has the most significant market share in the Business Phone Systems software space?

The top few companies that have the most significant market share in the Business Phone Systems space are Freshworks with 47.65% of market share, Bitrix24 with 12.02% of market share, Mitel with 10.92% of market share. Check for other Business Phone Systems technologies market share here.

Q: What are the top industries that usually use Business Phone Systems softwares?

The top industries that use Business Phone Systems software are Managed Services (922), Cloud Services (847), Voip (662).

Gain market share and customer base information about the top Business Phone Systems software. Check out our list of Business Phone Systems Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies Tracked

67357

Companies Tracked

Categories related to Business Phone Systems

Communication

Web And Video Conferencing

Email Management

VoIP And SIP

Cloud Business Telephony

Top 5 Business Phone Systems technologies in 2025

Over 67357 companies are using Business Phone Systems tools. Freshworks with 47.65% market share (32098 customers), Bitrix24 with 12.02% market share (8094 customers), Mitel with 10.92% market share (7356 customers).

Technology

Market Share (Est.)

Customers

Freshworks

47.65%

32098

Bitrix24

12.02%

8094

Mitel

10.92%

7356

RingCentral

5.78%

3892

Cisco Contact Center

4.21%

2834

Others

19.42%

13083

Business Phone Systems Customers by Employee Size

The majority of Business Phone Systems category falls in the company size of 0 - 9 employees (17570 companies), 20 - 49 employees (16339 companies), 100 - 249 employees (11281 companies).

Employee Size

Business Phone Systems Customers by Geography

Companies using Business Phone Systems technology software are majorly from the United States with 28679 (56.79%), United Kingdom with 5693 (11.27%), India with 3096 (6.13%) customers respectively.

Customers

Sign up for 6sense Revenue AI™ to get FREE verified B2B contact data.

Business Phone Systems Customers by Industry

Top industries that use Business Phone Systems for Managed Services (922), Cloud Services (847), Voip (662).

Customers

Market Share for Top Business Phone Systems Technologies

Analyze the market share of popular Business Phone Systems technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Freshworks	32098	47.65
2	Bitrix24	8094	12.02
3	Mitel	7356	10.92
4	RingCentral	3892	5.78
5	Cisco Contact Center	2834	4.21
6	3CX	1752	2.60
7	Grasshopper	1546	2.30
8	Intermedia	1222	1.81
9	Virtual PBX	1140	1.69
10	Jive Voice	801	1.19
11	Asterisk	744	1.10
12	Windstream	668	0.99
13	Webex Calling	428	0.64
14	Siemens HiPath	420	0.62
15	Panasonic IP-PBX	420	0.62
16	Nextiva	409	0.61
17	Nortel BCM	404	0.60
18	Allworx	320	0.48
19	Sterling Communications	298	0.44
20	Sangoma	247	0.37
21	Nortel Norstar	237	0.35
22	eVoice	208	0.31
23	8x8 Virtual Office	188	0.28
24	Verizon Enterprise	167	0.25
25	Zultys	152	0.23
26	Cloud Phone	140	0.21
27	Avaya AES	97	0.14
28	Megapath	91	0.14
29	PBC Communications	75	0.11
30	OpenPhone	67	0.10
31	Panasonic IP Phones	67	0.10
32	Avaya Blue	63	0.09
33	Mitel Aastra	61	0.09
34	TDS	60	0.09
35	Avaya Red	59	0.09
36	Siemens HiCom 300	49	0.07
37	StellaConnect	42	0.06
38	InfoFlo	41	0.06
39	Serenova	41	0.06
40	MightyCall	34	0.05
41	Fortivoice	33	0.05
42	ICS	33	0.05
43	EvolveIP	30	0.04
44	Booth	28	0.04
45	CircleLoop	25	0.04
46	Abcom	25	0.04
47	Frontier	25	0.04
48	Gabbit	23	0.03
49	Callcap	20	0.03
50	Yodel.io	16	0.02
51	Zadarma	11	0.02
52	VoIPX	10	0.01
53	CrazyCall	9	0.01
54	BroadConnect	6	0.01
55	NetFortris	6	0.01
56	Mitel Sky	6	0.01
57	Globalgig	4	0.01
58	Mitel 5300	3	0.00
59	Spoke Phone	2	0.00
60	AirePBX	2	0.00
61	PhonePower	2	0.00
62	Ring-u	2	0.00
63	Tresta	2	0.00
64	UniTel Voice	2	0.00

FAQ

Find answers to the most often asked questions by users.

Who are the top Business Phone Systems software market leaders?

Top leaders in the category for Business Phone Systems software are Freshworks, Bitrix24, Mitel. Here, you can view a full list of Business Phone Systems tools in the market.