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Cisco Contact Center

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Cisco Contact Center provides a secure, available, and sophisticated contact center software solution for large number of agents and interactive voice...Read more

Business Phone Systems
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Market Share of Cisco Contact Center

Current Customer(s)

4426

Market Share (Est.)

4.71%

Ranking

#4

Top Competitors and Alternatives of Cisco Contact Center

The top three of Cisco Contact Center’s competitors in the Business Phone Systems category are Freshworks with 36.73%, Bitrix24 with 23.41%, Mitel with 12.38% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Freshworks3450836.73%Cisco Contact Center vs Freshworks
Bitrix242200023.41%Cisco Contact Center vs Bitrix24
Mitel1163012.38%Cisco Contact Center vs Mitel
RingCentral37443.98%Cisco Contact Center vs RingCentral
3CX27802.96%Cisco Contact Center vs 3CX
Grasshopper23582.51%Cisco Contact Center vs Grasshopper
Intermedia18571.98%Cisco Contact Center vs Intermedia
Virtual PBX18321.95%Cisco Contact Center vs Virtual PBX
Jive Voice9741.04%Cisco Contact Center vs Jive Voice
Windstream8880.95%Cisco Contact Center vs Windstream
Siemens HiPath7000.75%Cisco Contact Center vs Siemens HiPath
Nortel BCM6410.68%Cisco Contact Center vs Nortel BCM
Webex Calling5900.63%Cisco Contact Center vs Webex Calling
Allworx5010.53%Cisco Contact Center vs Allworx
Sterling Communications4880.52%Cisco Contact Center vs Sterling Communications
Nextiva4330.46%Cisco Contact Center vs Nextiva
Nortel Norstar4130.44%Cisco Contact Center vs Nortel Norstar
Sangoma3580.38%Cisco Contact Center vs Sangoma
eVoice2570.27%Cisco Contact Center vs eVoice
Verizon Enterprise2550.27%Cisco Contact Center vs Verizon Enterprise
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Popular Comparisons

Top Competitors and Alternatives of Cisco Contact Center

The top three of Cisco Contact Center’s competitors in the Business Phone Systems category are Freshworks with 36.73%, Bitrix24 with 23.41%, Mitel with 12.38% market share.

Cisco Contact Center vs Freshworks

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Cisco Contact Center vs Bitrix24

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Cisco Contact Center vs Mitel

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Cisco Contact Center vs RingCentral

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Cisco Contact Center vs 3CX

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Cisco Contact Center vs Grasshopper

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Cisco Contact Center vs Intermedia

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Cisco Contact Center vs Virtual PBX

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Customers of Cisco Contact Center

Around the world in 2024, over 4426 companies have started using Cisco Contact Center as Business Phone Systems tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Leader Communications Inc.100 - 249Oklahoma CityOklahomaUnited States
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Mitel Networks Corporation1,000 - 4,999OttawaOntarioCanada
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Lakeshore Technical College500 - 999ClevelandWisconsinUnited States
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SIERTEK100 - 249BeavercreekOhioUnited States
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General Dynamics Information Technology10,000+Falls ChurchVirginiaUnited States
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Virtua Health10,000+MarltonNew JerseyUnited States
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NYU Langone Health10,000+New York CityNew YorkUnited States
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Five91,000 - 4,999San RamonCaliforniaUnited States
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USAA10,000+San AntonioTexasUnited States
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BBVA10,000+MadridMadridSpain
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Cisco Contact Center Customers by Products and Services

The top three products and services offering customers that use Cisco Contact Center for Business Phone Systems are Managed Services (212), Cloud Services (183), Insurance (125).

Customers

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Cisco Contact Center Customers by Employee Size

The majority of Cisco Contact Center's customers for the business-phone-systems category fall in the company size of 1,000 - 4,999 employees (980 companies), 10,000+ employees (812 companies), 100 - 249 employees (603 companies).

Employee Size

Cisco Contact Center Customers by Geography

The top three geographies of Cisco Contact Center for business-phone-systems are the United States with 2776(76.98%), United Kingdom with 187(5.19%), Canada with 171(4.74%) customers respectively.

Customers

Employees of Cisco Contact Center

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Also see other Products/Services by Cisco Contact Center in:

Business Phone Systems

FAQ

Find answers to the most often asked questions by users.

Who are the top Cisco Contact Center competitors?

Cisco Contact Center’s Top competitors in the business-phone-systems category are Freshworks, Bitrix24, Mitel. You can view a full list of Cisco Contact Center competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Cisco Contact Center and 40,000 other technologies on the internet. You can also compare Cisco Contact Center and its feature with top competitors here : Cisco Contact Center vs Freshworks Cisco Contact Center vs Bitrix24 Cisco Contact Center vs Mitel.

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What is Cisco Contact Center customer distribution based on company size?

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What is Cisco Contact Center market share in the business-phone-systems?

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What are the top countries that use Cisco Contact Center?

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What are the top industries that use Cisco Contact Center?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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