Question 1

What are the different markets in which
        Mitel and
        Cisco Contact Center compete against each other?

Accepted Answer

Mitel and
        Cisco Contact Center compete against each other in
        the Business Phone Systems, Communication, Contact Center, Unified Communications, VoIP And SIP.

Question 2

How does the market share of
        Mitel
        and Cisco Contact Center compare in the
        Business Phone Systems market?

Accepted Answer

In the Business Phone Systems market,
        Mitel has a
        10.56%
        market share in comparison to
        Cisco Contact Center’s
        4.23%.
        Since it has a better market share coverage,
        Mitel holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Business Phone Systems category, while
        Cisco Contact Center holds the
        5th spot.

Question 3

How many customers are acquired by
        Mitel and
        Cisco Contact Center in the
        Business Phone Systems segment?

Accepted Answer

Mitel has
        7,441 customers and
        Cisco Contact Center has
        2,982 customers in the
        Business Phone Systems
        segment. Mitel has
        4459 more customers than
        Cisco Contact Center in this category.

Question 4

What are the countries in which
        Mitel and
        Cisco Contact Center has more customers?

Accepted Answer

Mitel has more customers in United States, United Kingdom and Canada.
Cisco Contact Center has more customers in United States, United Kingdom and Canada.

Mitel Vs Cisco Contact Center : In-Depth Comparison

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Comparing the customer bases of Mitel and Cisco Contact Center

Comparing the market share of Mitel and Cisco Contact Center

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