Question 1

What are the different markets in which
        Cisco Contact Center and
        3CX compete against each other?

Accepted Answer

Cisco Contact Center and
        3CX compete against each other in
        the Business Phone Systems, Communication, Fax Server, Unified Communications, VoIP And SIP.

Question 2

How does the market share of
        Cisco Contact Center
        and 3CX compare in the
        Business Phone Systems market?

Accepted Answer

In the Business Phone Systems market,
        Cisco Contact Center has a
        4.23%
        market share in comparison to
        3CX’s
        2.56%.
        Since it has a better market share coverage,
        Cisco Contact Center holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Business Phone Systems category, while
        3CX holds the
        6th spot.

Question 3

How many customers are acquired by
        Cisco Contact Center and
        3CX in the
        Business Phone Systems segment?

Accepted Answer

Cisco Contact Center has
        2,982 customers and
        3CX has
        1,803 customers in the
        Business Phone Systems
        segment. Cisco Contact Center has
        1179 more customers than
        3CX in this category.

Question 4

What are the countries in which
        Cisco Contact Center and
        3CX has more customers?

Accepted Answer

Cisco Contact Center has more customers in United States, United Kingdom and Canada.
3CX has more customers in United States, United Kingdom and Australia.

Cisco Contact Center Vs 3CX : In-Depth Comparison

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Comparing the customer bases of Cisco Contact Center and 3CX

Comparing the market share of Cisco Contact Center and 3CX

Compare Cisco Contact Center vs 3CX customers by geography

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