Freshworks

Yes, I use this too
No, I don't use this

Freshworks provides organizations of all sizes with SaaS customer engagement solutions that make it easy for support, sales and marketing professionals to communicate effectively with customers for be...tter service and collaborate with team members to resolve customer issues. Read more

Top Competitors and Alternatives of Freshworks

The top three of Freshworks’s competitors in the Business Phone Systems category are Bitrix24 with 20.99%, Mitel with 11.85%, eVoice with 7.63% market share.

    Top Competitors and Alternatives of Freshworks

    The top three of Freshworks’s competitors in the Business Phone Systems category are Bitrix24 with 20.99%, Mitel with 11.85%, eVoice with 7.63% market share.

    Customers of Freshworks

    Around the world in 2023, over 20527 companies have started using Freshworks as Business Phone Systems tool.

    Customers Employee Range City Region Country Social Links
    University Of Pennsylvania 10,000+ Philadelphia Pennsylvania United States
    HP, Inc. 10,000+ Palo Alto California United States
    Springer Nature 10,000+ London England United Kingdom
    Pearson Plc 10,000+ London England United Kingdom
    Delivery Hero SE 10,000+ Berlin Berlin Germany
    Averda 10,000+ Dubai Dubai United Arab Emirates
    Flipkart 10,000+ Bengaluru Karnataka India
    Office Depot, Inc. (ODP) 10,000+ Boca Raton Florida United States
    University Of Washington Bothell 10,000+ Bothell Washington United States
    METRO AG 10,000+ Duesseldorf North Rhine-westphalia Germany

    Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.

    Know More

    Freshworks Customers by Industry

    The three top industries that use Freshworks for Business Phone Systems are Marketing (376), Technology (376), Software (361).

    Freshworks Customers by Employee Size

    The majority of Freshworks’s customers for the business-phone-systems category fall in the company size of 0 - 9 employees (11137 companies), 20 - 49 employees (7793 companies), 10 - 19 employees (3897 companies).

    Freshworks Customers by Geography

    The top three geographies of Freshworks for business-phone-systems are the United States with 12406(38.31%), United Kingdom with 3210(9.91%), India with 2533(7.82%) customers respectively.

    Employees of Freshworks

    Download the 6sense Chrome Extension to get verified contact data of Freshworks employees

    Install Now

    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Freshworks competitors?

    Freshworks’s Top competitors in the business-phone-systems category are Bitrix24, Mitel, eVoice. You can view a full list of Freshworks competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Freshworks and 40,000 other technologies on the internet.You can also compare Freshworks and its feature with top competitors here : Freshworks vs Bitrix24 Freshworks vs Mitel Freshworks vs eVoice .

    What is Freshworks customer distribution based on company size?

    The majority of Freshworks’s customers for the business-phone-systems category fall in the company size of 0 - 9 employees (11137 companies), 20 - 49 employees (7793 companies), 10 - 19 employees (3897 companies). You can view a distribution chart of Freshworks customers by company size here.

    What is Freshworks market share in the business-phone-systems?

    Freshworks has market share of 33.97% in business-phone-systems market. Freshworks competes with 61 competitor tools in business-phone-systems category. The top alternatives for Freshworks business-phone-systems tool are Bitrix24 with 20.99%, Mitel with 11.85%, eVoice with 7.63% market share.

    What are the top industries that use Freshworks?

    Top industries that use Freshworks for business-phone-systems are Marketing (376), Technology (376), Software (361).

    What are the top countries that use Freshworks?

    Around the world in 2023, over 20527 companies have started using Freshworks as business-phone-systems tool. Companies using Freshworks for business-phone-systems are majorly from United States with 12406 customers. 38.31% of Freshworks customers are from the United States. Other top countries using Freshworks are United Kingdom and India with 3210(9.91%) and 2533(7.82%) customers respectively.

    Justine Lyon
    Justine Lyon
    Senior VP of Sales, Ally
    At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
    Get everything in one place

    Close deals faster by understanding your clients well. Know their technology stack, contract renewal date, top decision-makers, hiring trends, and top company news in one place.