Question 1

What are the different markets in which
        Freshworks and
        Mitel compete against each other?

Accepted Answer

Freshworks and
        Mitel compete against each other in
        the Business Phone Systems, Communication, Contact Center, Unified Communications, VoIP And SIP.

Question 2

How does the market share of
        Freshworks
        and Mitel compare in the
        Business Phone Systems market?

Accepted Answer

In the Business Phone Systems market,
        Freshworks has a
        48.79%
        market share in comparison to
        Mitel’s
        10.56%.
        Since it has a better market share coverage,
        Freshworks holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Business Phone Systems category, while
        Mitel holds the
        3rd spot.

Question 3

How many customers are acquired by
        Freshworks and
        Mitel in the
        Business Phone Systems segment?

Accepted Answer

Freshworks has
        34,364 customers and
        Mitel has
        7,441 customers in the
        Business Phone Systems
        segment. Freshworks has
        26923 more customers than
        Mitel in this category.

Question 4

What are the countries in which
        Freshworks and
        Mitel has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Mitel has more customers in United States, United Kingdom and Canada.

Freshworks Vs Mitel : In-Depth Comparison

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Comparing the customer bases of Freshworks and Mitel

Comparing the market share of Freshworks and Mitel

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