Question 1

What are the different markets in which
        Cisco Contact Center and
        Sangoma compete against each other?

Accepted Answer

Cisco Contact Center and
        Sangoma compete against each other in
        the Business Phone Systems.

Question 2

How does the market share of
        Cisco Contact Center
        and Sangoma compare in the
        Business Phone Systems market?

Accepted Answer

In the Business Phone Systems market,
        Cisco Contact Center has a
        5.19%
        market share in comparison to
        Sangoma’s
        0.46%.
        Since it has a better market share coverage,
        Cisco Contact Center holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Business Phone Systems category, while
        Sangoma holds the
        20th spot.

Question 3

How many customers are acquired by
        Cisco Contact Center and
        Sangoma in the
        Business Phone Systems segment?

Accepted Answer

Cisco Contact Center has
        4,872 customers and
        Sangoma has
        434 customers in the
        Business Phone Systems
        segment. Cisco Contact Center has
        4438 more customers than
        Sangoma in this category.

Question 4

What are the countries in which
        Cisco Contact Center and
        Sangoma has more customers?

Accepted Answer

Cisco Contact Center has more customers in United States, Canada and United Kingdom.
Sangoma has more customers in United States, India and United Kingdom.

Cisco Contact Center Vs Sangoma : In-Depth Comparison

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Comparing the customer bases of Cisco Contact Center and Sangoma

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