Question 1

What are the different markets in which
        Talkdesk and
        CallFire compete against each other?

Accepted Answer

Talkdesk and
        CallFire compete against each other in
        the Contact Center, Interactive Voice Response (IVR), Auto Dialer, Call Recording, Call Tracking.

Question 2

How does the market share of
        Talkdesk
        and CallFire compare in the
        Interactive Voice Response (IVR) market?

Accepted Answer

In the Interactive Voice Response (IVR) market,
        Talkdesk has a
        0.99%
        market share in comparison to
        CallFire’s
        0.06%.
        Since it has a better market share coverage,
        Talkdesk holds the
        6th
        spot in 6sense's Market Share Ranking Index for
        the Interactive Voice Response (IVR) category, while
        CallFire holds the
        13th spot.

Question 3

How many customers are acquired by
        Talkdesk and
        CallFire in the
        Interactive Voice Response (IVR) segment?

Accepted Answer

Talkdesk has
        2,101 customers and
        CallFire has
        124 customers in the
        Interactive Voice Response (IVR)
        segment. Talkdesk has
        1977 more customers than
        CallFire in this category.

Question 4

What are the countries in which
        Talkdesk and
        CallFire has more customers?

Accepted Answer

Talkdesk has more customers in United States, Canada and United Kingdom.
CallFire has more customers in United States, Canada and South Africa.

Talkdesk Vs CallFire : In-Depth Comparison

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Comparing the customer bases of Talkdesk and CallFire

Comparing the market share of Talkdesk and CallFire

Compare Talkdesk vs CallFire customers by geography

Customer Movements for this month

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