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IT Service

Q: How many companies use IT Service software these days?

Around the world in 2026, over 97,908 companies are currently using one or more IT Service software. Out of these, there are 61,411 companies using IT Service tools that are originally from the United States.

Q: Which company has the most significant market share in the IT Service software space?

The top few companies that have the most significant market share in the IT Service space are Sage with 27.52% of market share, NetSuite with 23.64% of market share, Red Hat with 17.17% of market share. Check for other IT Service technologies market share here.

Q: What are the top industries that usually use IT Service softwares?

The top industries that use IT Service software are Managed Services (2,454), Cloud Services (2,197), Consulting (1,939).

Gain market share and customer base information about the top IT Service software. Check out our list of IT Service Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies Tracked

117266

Companies Tracked

Categories related to IT Service

IT Management

Database

IT, Server And Network Monitoring

Cloud Integration

IT Asset Management

Top 5 IT Service technologies in 2026

Over 117266 companies are using IT Service tools. Sage with 27.52% market share (32275 customers), NetSuite with 23.64% market share (27719 customers), Red Hat with 17.17% market share (20134 customers).

Technology

Market Share (Est.)

Customers

Sage

27.52%

32275

NetSuite

23.64%

27719

Red Hat

17.17%

20134

ServiceNow ITSM

6.21%

7287

Spiceworks

3.83%

4496

Others

21.62%

25355

IT Service Customers by Employee Size

The majority of IT Service category falls in the company size of 100 - 249 employees (27534 companies), 20 - 49 employees (22362 companies), 1,000 - 4,999 employees (15367 companies).

Employee Size

IT Service Customers by Geography

Companies using IT Service technology software are majorly from the United States with 61411 (60.93%), United Kingdom with 13138 (13.03%), Canada with 5959 (5.91%) customers respectively.

Customers

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IT Service Customers by Industry

Top industries that use IT Service for Managed Services (2454), Cloud Services (2197), Consulting (1939).

Customers

Market Share for Top IT Service Technologies

Analyze the market share of popular IT Service technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Sage	32275	27.52
2	NetSuite	27719	23.64
3	Red Hat	20134	17.17
4	ServiceNow ITSM	7287	6.21
5	Spiceworks	4496	3.83
6	Wrike	3967	3.38
7	TOPdesk	2696	2.30
8	Newtek Technology Solutions	2586	2.21
9	Sap Solution Manager	2427	2.07
10	ConnectWise Manage	1670	1.42
11	ConnectWise Automate	1389	1.18
12	SysAid	1361	1.16
13	CDW	1183	1.01
14	ManageEngine ServiceDesk Plus	1063	0.91
15	Atera	1017	0.87
16	BlueFolder	759	0.65
17	4me	691	0.59
18	C1 (formerly Converge One)	614	0.52
19	Planio	509	0.43
20	Sify	487	0.42
21	Astound	472	0.40
22	SolarWinds RMM	456	0.39
23	Auvik	372	0.32
24	Kaseya VSA	296	0.25
25	Vivantio Pro	192	0.16
26	Kaseya BMS	177	0.15
27	Quadax	123	0.10
28	mHelpDesk	120	0.10
29	Spendgo	89	0.08
30	InvGate Service Desk	72	0.06
31	Alloy Navigator	66	0.06
32	Serviceaide	50	0.04
33	FieldAware	50	0.04
34	IFS Field Service Management	45	0.04
35	Contegix	42	0.04
36	NetHelpDesk	35	0.03
37	Adrenalin HCM	34	0.03
38	Altiris Inventory Solution	32	0.03
39	AlertFind	28	0.02
40	ManageEngine AlarmsOne	23	0.02
41	BrightWork	22	0.02
42	Oktana	21	0.02
43	Protecmedia	18	0.02
44	ChangeGear Service Desk	16	0.01
45	Avi Vantage	14	0.01
46	Automic Continuous Delivery Automation	13	0.01
47	Tigerpaw	9	0.01
48	OpenText TrustedLink	9	0.01
49	eStore Media	8	0.01
50	BlackMesh	7	0.01
51	1office	7	0.01
52	CommandLink	7	0.01
53	Next Level Technologies	6	0.01
54	HarmonyPSA	3	0.00
55	SmartEncrypt	2	0.00