Question 1

What are the different markets in which
        Red Hat and
        ServiceNow ITSM compete against each other?

Accepted Answer

Red Hat and
        ServiceNow ITSM compete against each other in
        the IT Service.

Question 2

How does the market share of
        Red Hat
        and ServiceNow ITSM compare in the
        IT Service market?

Accepted Answer

In the IT Service market,
        Red Hat has a
        17.06%
        market share in comparison to
        ServiceNow ITSM’s
        6.01%.
        Since it has a better market share coverage,
        Red Hat holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the IT Service category, while
        ServiceNow ITSM holds the
        4th spot.

Question 3

How many customers are acquired by
        Red Hat and
        ServiceNow ITSM in the
        IT Service segment?

Accepted Answer

Red Hat has
        14,826 customers and
        ServiceNow ITSM has
        5,226 customers in the
        IT Service
        segment. Red Hat has
        9600 more customers than
        ServiceNow ITSM in this category.

Question 4

What are the countries in which
        Red Hat and
        ServiceNow ITSM has more customers?

Accepted Answer

Red Hat has more customers in United States, India and United Kingdom.
ServiceNow ITSM has more customers in United States, United Kingdom and India.

Red Hat Vs ServiceNow ITSM : In-Depth Comparison

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Comparing the customer bases of Red Hat and ServiceNow ITSM

Comparing the market share of Red Hat and ServiceNow ITSM

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