Question 1

What are the different markets in which
        ServiceNow ITSM and
        Spiceworks compete against each other?

Accepted Answer

ServiceNow ITSM and
        Spiceworks compete against each other in
        the IT Service, IT Asset Management, IT Management, IT, Server And Network Monitoring, Network Monitoring.

Question 2

How does the market share of
        ServiceNow ITSM
        and Spiceworks compare in the
        IT Service market?

Accepted Answer

In the IT Service market,
        ServiceNow ITSM has a
        6.18%
        market share in comparison to
        Spiceworks’s
        3.84%.
        Since it has a better market share coverage,
        ServiceNow ITSM holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the IT Service category, while
        Spiceworks holds the
        5th spot.

Question 3

How many customers are acquired by
        ServiceNow ITSM and
        Spiceworks in the
        IT Service segment?

Accepted Answer

ServiceNow ITSM has
        7,323 customers and
        Spiceworks has
        4,549 customers in the
        IT Service
        segment. ServiceNow ITSM has
        2774 more customers than
        Spiceworks in this category.

Question 4

What are the countries in which
        ServiceNow ITSM and
        Spiceworks has more customers?

Accepted Answer

ServiceNow ITSM has more customers in United States, United Kingdom and Canada.
Spiceworks has more customers in United States, United Kingdom and Canada.

ServiceNow ITSM Vs Spiceworks : In-Depth Comparison

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Comparing the customer bases of ServiceNow ITSM and Spiceworks

Comparing the market share of ServiceNow ITSM and Spiceworks

Compare ServiceNow ITSM vs Spiceworks customers by geography

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