Question 1

What are the different markets in which
        NetSuite and
        ServiceNow ITSM compete against each other?

Accepted Answer

NetSuite and
        ServiceNow ITSM compete against each other in
        the IT Service, Accounting, Accounts Payable, Accounts Receivable, Advertising.

Question 2

How does the market share of
        NetSuite
        and ServiceNow ITSM compare in the
        IT Service market?

Accepted Answer

In the IT Service market,
        NetSuite has a
        23.50%
        market share in comparison to
        ServiceNow ITSM’s
        6.10%.
        Since it has a better market share coverage,
        NetSuite holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the IT Service category, while
        ServiceNow ITSM holds the
        4th spot.

Question 3

How many customers are acquired by
        NetSuite and
        ServiceNow ITSM in the
        IT Service segment?

Accepted Answer

NetSuite has
        23,376 customers and
        ServiceNow ITSM has
        6,072 customers in the
        IT Service
        segment. NetSuite has
        17304 more customers than
        ServiceNow ITSM in this category.

Question 4

What are the countries in which
        NetSuite and
        ServiceNow ITSM has more customers?

Accepted Answer

NetSuite has more customers in United States, United Kingdom and Australia.
ServiceNow ITSM has more customers in United States, United Kingdom and India.

NetSuite Vs ServiceNow ITSM : In-Depth Comparison

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Comparing the customer bases of NetSuite and ServiceNow ITSM

Comparing the market share of NetSuite and ServiceNow ITSM

Compare NetSuite vs ServiceNow ITSM customers by geography

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