Instant Messaging And Chat
Gain market share and customer base information about the top Instant Messaging And Chat software. Check out our list of Instant Messaging And Chat Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.
24
Technologies Tracked
31409
Companies Tracked
Categories related to Instant Messaging And Chat
Top 5 Instant Messaging And Chat technologies in 2026
Over 31409 companies are using Instant Messaging And Chat tools. Zendesk Sunshine Conversations with 26.72% market share (8394 customers), Ada chatbot with 24.88% market share (7814 customers), Servicenow Virtual Agent with 14.02% market share (4402 customers).
Technology
Market Share (Est.)
Customers
26.72%
8394
24.88%
7814
14.02%
4402
11.61%
3646
10.34%
3247
Others
12.44%
3906
Instant Messaging And Chat Customers by Employee Size
The majority of Instant Messaging And Chat category falls in the company size of 0 - 9 employees (1510843 companies), 20 - 49 employees (839773 companies), 100 - 249 employees (458577 companies).
Employee Size
Instant Messaging And Chat Customers by Geography
Companies using Instant Messaging And Chat technology software are majorly from the United States with 1643026 (59.75%), United Kingdom with 233112 (8.48%), Canada with 145353 (5.29%) customers respectively.
Customers
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Instant Messaging And Chat Customers by Industry
Top industries that use Instant Messaging And Chat for Marketing (32620), Education (26954), Digital Marketing (25015).
Customers
Market Share for Top Instant Messaging And Chat Technologies
Analyze the market share of popular Instant Messaging And Chat technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more
Ranking | Technology | Customers | Market share(Est.)(%) |
|---|---|---|---|
| 1 | Zendesk Sunshine Conversations | 8394 | 26.72 |
| 2 | Ada chatbot | 7814 | 24.88 |
| 3 | Servicenow Virtual Agent | 4402 | 14.02 |
| 4 | Google Hangouts Chat | 3646 | 11.61 |
| 5 | Cisco Unity Connection | 3247 | 10.34 |
| 6 | Google Chat | 1543 | 4.91 |
| 7 | Spok | 437 | 1.39 |
| 8 | Ocelot | 399 | 1.27 |
| 9 | Botpress | 341 | 1.09 |
| 10 | Zoho Office Suite | 321 | 1.02 |
| 11 | Whistle | 254 | 0.81 |
| 12 | Oracle Business Network | 147 | 0.47 |
| 13 | PerfectServe | 119 | 0.38 |
| 14 | Google Meebo | 112 | 0.36 |
| 15 | Dialpad Talk | 84 | 0.27 |
| 16 | Pandorabots | 47 | 0.15 |
| 17 | Enterprise Bot | 30 | 0.10 |
| 18 | Zettascale | 23 | 0.07 |
| 19 | VMware Socialcast | 15 | 0.05 |
| 20 | Vocera Platform | 10 | 0.03 |
| 21 | Dashbot | 8 | 0.03 |
| 22 | DeepTalk AI | 8 | 0.03 |
| 23 | Wluper | 5 | 0.02 |
| 24 | Qwil Messenger | 3 | 0.01 |
FAQ
Find answers to the most often asked questions by users.
Who are the top Instant Messaging And Chat software market leaders?
Top leaders in the category for Instant Messaging And Chat software are Zendesk Sunshine Conversations, Ada chatbot, Servicenow Virtual Agent. Here, you can view a full list of Instant Messaging And Chat tools in the market.
How many companies use Instant Messaging And Chat software these days?
Which company has the most significant market share in the Instant Messaging And Chat software space?
What are the top industries that usually use Instant Messaging And Chat softwares?
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