Instant Messaging And Chat
Gain market share and customer base information about the top Instant Messaging And Chat software. Check out our list of Instant Messaging And Chat Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.
23
Technologies Tracked
48977
Companies Tracked
Categories related to Instant Messaging And Chat
Top 5 Instant Messaging And Chat technologies in 2026
Over 48977 companies are using Instant Messaging And Chat tools. Zendesk Sunshine Conversations with 66.86% market share (32746 customers), Ada chatbot with 16.09% market share (7882 customers), Servicenow Virtual Agent with 4.57% market share (2239 customers).
Technology
Market Share (Est.)
Customers
66.86%
32746
16.09%
7882
4.57%
2239
3.84%
1883
3.03%
1482
Others
5.60%
2745
Instant Messaging And Chat Customers by Employee Size
The majority of Instant Messaging And Chat category falls in the company size of 0 - 9 employees (3676871 companies), 20 - 49 employees (1448519 companies), 100 - 249 employees (575202 companies).
Employee Size
Instant Messaging And Chat Customers by Geography
Companies using Instant Messaging And Chat technology software are majorly from the United States with 3193634 (59.98%), United Kingdom with 453084 (8.51%), India with 297739 (5.59%) customers respectively.
Customers
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Instant Messaging And Chat Customers by Industry
Top industries that use Instant Messaging And Chat for Marketing (47452), Digital Marketing (34219), Social Media (31638).
Customers
Market Share for Top Instant Messaging And Chat Technologies
Analyze the market share of popular Instant Messaging And Chat technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more
Ranking | Technology | Customers | Market share(Est.)(%) |
|---|---|---|---|
| 1 | Zendesk Sunshine Conversations | 32746 | 66.86 |
| 2 | Ada chatbot | 7882 | 16.09 |
| 3 | Servicenow Virtual Agent | 2239 | 4.57 |
| 4 | Cisco Unity Connection | 1883 | 3.84 |
| 5 | Google Hangouts Chat | 1482 | 3.03 |
| 6 | Google Chat | 805 | 1.64 |
| 7 | Ocelot | 400 | 0.82 |
| 8 | Whistle | 320 | 0.65 |
| 9 | Zoho Office Suite | 286 | 0.58 |
| 10 | Spok | 271 | 0.55 |
| 11 | Botpress | 163 | 0.33 |
| 12 | Dialpad Talk | 161 | 0.33 |
| 13 | Google Meebo | 88 | 0.18 |
| 14 | PerfectServe | 85 | 0.17 |
| 15 | Oracle Business Network | 80 | 0.16 |
| 16 | Pandorabots | 23 | 0.05 |
| 17 | Zettascale | 19 | 0.04 |
| 18 | Enterprise Bot | 10 | 0.02 |
| 19 | Vocera Platform | 10 | 0.02 |
| 20 | DeepTalk AI | 8 | 0.02 |
| 21 | VMware Socialcast | 7 | 0.01 |
| 22 | Dashbot | 5 | 0.01 |
| 23 | Wluper | 4 | 0.01 |
FAQ
Find answers to the most often asked questions by users.
Who are the top Instant Messaging And Chat software market leaders?
Top leaders in the category for Instant Messaging And Chat software are Zendesk Sunshine Conversations, Ada chatbot, Servicenow Virtual Agent. Here, you can view a full list of Instant Messaging And Chat tools in the market.
How many companies use Instant Messaging And Chat software these days?
Which company has the most significant market share in the Instant Messaging And Chat software space?
What are the top industries that usually use Instant Messaging And Chat softwares?
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