Instant Messaging And Chat
Gain market share and customer base information about the top Instant Messaging And Chat software. Check out our list of Instant Messaging And Chat Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.
20
Technologies Tracked
38298
Companies Tracked
Categories related to Instant Messaging And Chat
Top 5 Instant Messaging And Chat technologies in 2025
Over 38298 companies are using Instant Messaging And Chat tools. Zendesk Sunshine Conversations with 75.73% market share (29003 customers), Ada chatbot with 11.80% market share (4521 customers), Cisco Unity Connection with 3.34% market share (1278 customers).
Technology
Market Share (Est.)
Customers
75.73%
29003
11.80%
4521
3.34%
1278
2.65%
1013
1.86%
713
Others
4.62%
1770
Instant Messaging And Chat Customers by Employee Size
The majority of Instant Messaging And Chat category falls in the company size of 0 - 9 employees (3015793 companies), 20 - 49 employees (1326400 companies), 10 - 19 employees (707956 companies).
Employee Size
Instant Messaging And Chat Customers by Geography
Companies using Instant Messaging And Chat technology software are majorly from the United States with 2889645 (59.52%), United Kingdom with 409945 (8.44%), India with 306796 (6.32%) customers respectively.
Customers
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Instant Messaging And Chat Customers by Industry
Top industries that use Instant Messaging And Chat for Marketing (47916), Digital Marketing (34323), Social Media (32112).
Customers
Market Share for Top Instant Messaging And Chat Technologies
Analyze the market share of popular Instant Messaging And Chat technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more
Ranking | Technology | Customers | Market share(Est.)(%) |
|---|---|---|---|
| 1 | Zendesk Sunshine Conversations | 29003 | 75.73 |
| 2 | Ada chatbot | 4521 | 11.80 |
| 3 | Cisco Unity Connection | 1278 | 3.34 |
| 4 | Servicenow Virtual Agent | 1013 | 2.65 |
| 5 | Google Hangouts Chat | 713 | 1.86 |
| 6 | Ocelot | 586 | 1.53 |
| 7 | Google Chat | 445 | 1.16 |
| 8 | Whistle | 291 | 0.76 |
| 9 | Google Meebo | 100 | 0.26 |
| 10 | Botpress | 79 | 0.21 |
| 11 | Pandorabots | 72 | 0.19 |
| 12 | Zoho Office Suite | 61 | 0.16 |
| 13 | Oracle Business Network | 47 | 0.12 |
| 14 | Enterprise Bot | 23 | 0.06 |
| 15 | Qwil Messenger | 22 | 0.06 |
| 16 | Zettascale | 17 | 0.04 |
| 17 | Dashbot | 11 | 0.03 |
| 18 | DeepTalk AI | 7 | 0.02 |
| 19 | VMware Socialcast | 6 | 0.02 |
| 20 | Wluper | 3 | 0.01 |
FAQ
Find answers to the most often asked questions by users.
Who are the top Instant Messaging And Chat software market leaders?
Top leaders in the category for Instant Messaging And Chat software are Zendesk Sunshine Conversations, Ada chatbot, Cisco Unity Connection. Here, you can view a full list of Instant Messaging And Chat tools in the market.
How many companies use Instant Messaging And Chat software these days?
Which company has the most significant market share in the Instant Messaging And Chat software space?
What are the top industries that usually use Instant Messaging And Chat softwares?
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