Instant Messaging And Chat
Gain market share and customer base information about the top Instant Messaging And Chat software. Check out our list of Instant Messaging And Chat Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.
23
Technologies Tracked
48689
Companies Tracked
Categories related to Instant Messaging And Chat
Top 5 Instant Messaging And Chat technologies in 2026
Over 48689 companies are using Instant Messaging And Chat tools. Zendesk Sunshine Conversations with 64.08% market share (31199 customers), Ada chatbot with 14.16% market share (6893 customers), Google Hangouts Chat with 7.68% market share (3738 customers).
Technology
Market Share (Est.)
Customers
64.08%
31199
14.16%
6893
7.68%
3738
4.97%
2422
3.90%
1898
Others
5.21%
2539
Instant Messaging And Chat Customers by Employee Size
The majority of Instant Messaging And Chat category falls in the company size of 0 - 9 employees (1593250 companies), 20 - 49 employees (839312 companies), 100 - 249 employees (430550 companies).
Employee Size
Instant Messaging And Chat Customers by Geography
Companies using Instant Messaging And Chat technology software are majorly from the United States with 1662475 (60.05%), United Kingdom with 232101 (8.38%), Canada with 144294 (5.21%) customers respectively.
Customers
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Instant Messaging And Chat Customers by Industry
Top industries that use Instant Messaging And Chat for Marketing (30653), Education (25654), Digital Marketing (22856).
Customers
Market Share for Top Instant Messaging And Chat Technologies
Analyze the market share of popular Instant Messaging And Chat technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more
Ranking | Technology | Customers | Market share(Est.)(%) |
|---|---|---|---|
| 1 | Zendesk Sunshine Conversations | 31199 | 64.08 |
| 2 | Ada chatbot | 6893 | 14.16 |
| 3 | Google Hangouts Chat | 3738 | 7.68 |
| 4 | Servicenow Virtual Agent | 2422 | 4.97 |
| 5 | Cisco Unity Connection | 1898 | 3.90 |
| 6 | Google Chat | 795 | 1.63 |
| 7 | Ocelot | 407 | 0.84 |
| 8 | Whistle | 319 | 0.66 |
| 9 | Spok | 268 | 0.55 |
| 10 | Zoho Office Suite | 177 | 0.36 |
| 11 | Botpress | 152 | 0.31 |
| 12 | Google Meebo | 86 | 0.18 |
| 13 | Dialpad Talk | 79 | 0.16 |
| 14 | PerfectServe | 78 | 0.16 |
| 15 | Oracle Business Network | 77 | 0.16 |
| 16 | Pandorabots | 40 | 0.08 |
| 17 | Zettascale | 19 | 0.04 |
| 18 | Enterprise Bot | 10 | 0.02 |
| 19 | Vocera Platform | 10 | 0.02 |
| 20 | DeepTalk AI | 8 | 0.02 |
| 21 | VMware Socialcast | 7 | 0.01 |
| 22 | Dashbot | 5 | 0.01 |
| 23 | Wluper | 2 | 0.00 |
FAQ
Find answers to the most often asked questions by users.
Who are the top Instant Messaging And Chat software market leaders?
Top leaders in the category for Instant Messaging And Chat software are Zendesk Sunshine Conversations, Ada chatbot, Google Hangouts Chat. Here, you can view a full list of Instant Messaging And Chat tools in the market.
How many companies use Instant Messaging And Chat software these days?
Which company has the most significant market share in the Instant Messaging And Chat software space?
What are the top industries that usually use Instant Messaging And Chat softwares?
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