Instant Messaging And Chat
Gain market share and customer base information about the top Instant Messaging And Chat software. Check out our list of Instant Messaging And Chat Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.
23
Technologies Tracked
46241
Companies Tracked
Categories related to Instant Messaging And Chat
Top 5 Instant Messaging And Chat technologies in 2026
Over 46241 companies are using Instant Messaging And Chat tools. Zendesk Sunshine Conversations with 71.22% market share (32931 customers), Ada chatbot with 11.81% market share (5460 customers), Servicenow Virtual Agent with 4.55% market share (2104 customers).
Technology
Market Share (Est.)
Customers
71.22%
32931
11.81%
5460
4.55%
2104
4.07%
1883
2.77%
1283
Others
5.58%
2580
Instant Messaging And Chat Customers by Employee Size
The majority of Instant Messaging And Chat category falls in the company size of 0 - 9 employees (3698187 companies), 20 - 49 employees (1483331 companies), 100 - 249 employees (601739 companies).
Employee Size
Instant Messaging And Chat Customers by Geography
Companies using Instant Messaging And Chat technology software are majorly from the United States with 3206777 (59.77%), United Kingdom with 459412 (8.56%), India with 304330 (5.67%) customers respectively.
Customers
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Instant Messaging And Chat Customers by Industry
Top industries that use Instant Messaging And Chat for Marketing (47909), Digital Marketing (34536), Social Media (31928).
Customers
Market Share for Top Instant Messaging And Chat Technologies
Analyze the market share of popular Instant Messaging And Chat technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more
Ranking | Technology | Customers | Market share(Est.)(%) |
|---|---|---|---|
| 1 | Zendesk Sunshine Conversations | 32931 | 71.22 |
| 2 | Ada chatbot | 5460 | 11.81 |
| 3 | Servicenow Virtual Agent | 2104 | 4.55 |
| 4 | Cisco Unity Connection | 1883 | 4.07 |
| 5 | Google Hangouts Chat | 1283 | 2.77 |
| 6 | Google Chat | 793 | 1.71 |
| 7 | Ocelot | 425 | 0.92 |
| 8 | Whistle | 329 | 0.71 |
| 9 | Spok | 263 | 0.57 |
| 10 | Botpress | 165 | 0.36 |
| 11 | Dialpad Talk | 134 | 0.29 |
| 12 | Zoho Office Suite | 120 | 0.26 |
| 13 | PerfectServe | 88 | 0.19 |
| 14 | Google Meebo | 87 | 0.19 |
| 15 | Oracle Business Network | 72 | 0.16 |
| 16 | Pandorabots | 42 | 0.09 |
| 17 | Zettascale | 19 | 0.04 |
| 18 | Enterprise Bot | 10 | 0.02 |
| 19 | Vocera Platform | 10 | 0.02 |
| 20 | VMware Socialcast | 7 | 0.02 |
| 21 | DeepTalk AI | 7 | 0.02 |
| 22 | Dashbot | 5 | 0.01 |
| 23 | Wluper | 4 | 0.01 |
FAQ
Find answers to the most often asked questions by users.
Who are the top Instant Messaging And Chat software market leaders?
Top leaders in the category for Instant Messaging And Chat software are Zendesk Sunshine Conversations, Ada chatbot, Servicenow Virtual Agent. Here, you can view a full list of Instant Messaging And Chat tools in the market.
How many companies use Instant Messaging And Chat software these days?
Which company has the most significant market share in the Instant Messaging And Chat software space?
What are the top industries that usually use Instant Messaging And Chat softwares?
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