Instant Messaging And Chat
Gain market share and customer base information about the top Instant Messaging And Chat software. Check out our list of Instant Messaging And Chat Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.
23
Technologies Tracked
50924
Companies Tracked
Categories related to Instant Messaging And Chat
Top 5 Instant Messaging And Chat technologies in 2026
Over 50924 companies are using Instant Messaging And Chat tools. Zendesk Sunshine Conversations with 65.23% market share (33219 customers), Ada chatbot with 13.89% market share (7071 customers), Google Hangouts Chat with 7.51% market share (3825 customers).
Technology
Market Share (Est.)
Customers
65.23%
33219
13.89%
7071
7.51%
3825
4.57%
2326
3.70%
1885
Others
5.10%
2598
Instant Messaging And Chat Customers by Employee Size
The majority of Instant Messaging And Chat category falls in the company size of 0 - 9 employees (1641006 companies), 20 - 49 employees (828504 companies), 100 - 249 employees (421926 companies).
Employee Size
Instant Messaging And Chat Customers by Geography
Companies using Instant Messaging And Chat technology software are majorly from the United States with 1681280 (60.08%), United Kingdom with 235018 (8.40%), Canada with 143853 (5.14%) customers respectively.
Customers
Sign up for 6sense Revenue AI™ to get FREE verified B2B contact data.
Sign Up
Instant Messaging And Chat Customers by Industry
Top industries that use Instant Messaging And Chat for Marketing (30106), Education (25516), Digital Marketing (22554).
Customers
Market Share for Top Instant Messaging And Chat Technologies
Analyze the market share of popular Instant Messaging And Chat technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more
Ranking | Technology | Customers | Market share(Est.)(%) |
|---|---|---|---|
| 1 | Zendesk Sunshine Conversations | 33219 | 65.23 |
| 2 | Ada chatbot | 7071 | 13.89 |
| 3 | Google Hangouts Chat | 3825 | 7.51 |
| 4 | Servicenow Virtual Agent | 2326 | 4.57 |
| 5 | Cisco Unity Connection | 1885 | 3.70 |
| 6 | Google Chat | 787 | 1.55 |
| 7 | Ocelot | 419 | 0.82 |
| 8 | Whistle | 336 | 0.66 |
| 9 | Spok | 273 | 0.54 |
| 10 | Zoho Office Suite | 211 | 0.41 |
| 11 | Botpress | 154 | 0.30 |
| 12 | Google Meebo | 88 | 0.17 |
| 13 | Dialpad Talk | 82 | 0.16 |
| 14 | PerfectServe | 77 | 0.15 |
| 15 | Oracle Business Network | 76 | 0.15 |
| 16 | Pandorabots | 41 | 0.08 |
| 17 | Zettascale | 20 | 0.04 |
| 18 | Enterprise Bot | 10 | 0.02 |
| 19 | DeepTalk AI | 8 | 0.02 |
| 20 | VMware Socialcast | 7 | 0.01 |
| 21 | Dashbot | 5 | 0.01 |
| 22 | Wluper | 2 | 0.00 |
| 23 | Vocera Platform | 2 | 0.00 |
FAQ
Find answers to the most often asked questions by users.
Who are the top Instant Messaging And Chat software market leaders?
Top leaders in the category for Instant Messaging And Chat software are Zendesk Sunshine Conversations, Ada chatbot, Google Hangouts Chat. Here, you can view a full list of Instant Messaging And Chat tools in the market.
How many companies use Instant Messaging And Chat software these days?
Which company has the most significant market share in the Instant Messaging And Chat software space?
What are the top industries that usually use Instant Messaging And Chat softwares?
Choose Technologies to compare
Popular Comparisons
6Sense Chrome Extension
Save time researching your prospects
Get FREE, verified contact data, including emails from any website or right from Linkedin. Find decision-makers faster and customize your outreach.
Install Now
Get instant access to B2B contact data across the web
Sign Up Today
