Question 1

Who are the top Cisco Unity Connection competitors?

Accepted Answer

Cisco Unity Connection’s Top competitors in the instant-messaging-and-chat category are Zendesk Sunshine Conversations, Ada chatbot, Servicenow Virtual Agent. You can view a full list of Cisco Unity Connection competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Cisco Unity Connection and 40,000 other technologies on the internet. You can also compare Cisco Unity Connection and its feature with top competitors here : Cisco Unity Connection vs Zendesk Sunshine Conversations Cisco Unity Connection vs Ada chatbot Cisco Unity Connection vs Servicenow Virtual Agent.

Question 2

What is Cisco Unity Connection customer distribution based on
            company size?

Accepted Answer

The majority of Cisco Unity Connection’s customers for the instant-messaging-and-chat category fall in the company size of 10,000+ employees (362 companies). You can view a distribution chart of Cisco Unity Connection customers by company size here.

Question 3

What is Cisco Unity Connection market share in the
            instant-messaging-and-chat?

Accepted Answer

Cisco Unity Connection has market share of
            3.32%
            in instant-messaging-and-chat market.
            Cisco Unity Connection competes
            with 19 competitor tools in
            instant-messaging-and-chat category. The top alternatives for
            Cisco Unity Connection instant-messaging-and-chat tool are
            Zendesk Sunshine Conversations with
                75.76%, Ada chatbot with
                11.83%, Servicenow Virtual Agent with
                2.66% market share.

Question 4

What are the top countries that use Cisco Unity Connection?

Accepted Answer

Around the world in 2025, over
          1,271 companies
          have started using Cisco Unity Connection as
          instant-messaging-and-chat tool. Companies using
          Cisco Unity Connection for instant-messaging-and-chat are majorly
          from United States with
          788 customers.
          71.18% of Cisco Unity Connection
          customers are from the United States. Other top countries
          using Cisco Unity Connection are
          United Kingdom and Canada with 89(8.04%) and 59(5.33%) customers respectively.

Question 5

What are the top industries that use Cisco Unity Connection?

Accepted Answer

Top industries that use Cisco Unity Connection for
            instant-messaging-and-chat are Managed Services (81), Cloud Services (71), Cybersecurity (60).

Technology	Domains	Market Share (Est.)	Versus page
Zendesk Sunshine Conversations	29014	75.76%	Cisco Unity Connection vs Zendesk Sunshine Conversations
Ada chatbot	4529	11.83%	Cisco Unity Connection vs Ada chatbot
Servicenow Virtual Agent	1017	2.66%	Cisco Unity Connection vs Servicenow Virtual Agent
Google Hangouts Chat	711	1.86%	Cisco Unity Connection vs Google Hangouts Chat
Ocelot	588	1.54%	Cisco Unity Connection vs Ocelot
Google Chat	445	1.16%	Cisco Unity Connection vs Google Chat
Whistle	291	0.76%	Cisco Unity Connection vs Whistle
Google Meebo	100	0.26%	Cisco Unity Connection vs Google Meebo
Botpress	75	0.20%	Cisco Unity Connection vs Botpress
Pandorabots	65	0.17%	Cisco Unity Connection vs Pandorabots
Zoho Office Suite	61	0.16%	Cisco Unity Connection vs Zoho Office Suite
Oracle Business Network	47	0.12%	Cisco Unity Connection vs Oracle Business Network
Enterprise Bot	21	0.05%	Cisco Unity Connection vs Enterprise Bot
Qwil Messenger	21	0.05%	Cisco Unity Connection vs Qwil Messenger
Zettascale	18	0.05%	Cisco Unity Connection vs Zettascale
Dashbot	8	0.02%	Cisco Unity Connection vs Dashbot
DeepTalk AI	6	0.02%	Cisco Unity Connection vs DeepTalk AI
VMware Socialcast	6	0.02%	Cisco Unity Connection vs VMware Socialcast
Wluper	3	0.01%	Cisco Unity Connection vs Wluper

Customers	Employee Range	City	Region	Country
Universal Logistics Holdings	10,000+	Warren	Michigan	United States
LHSC	10,000+	London	Ontario	Canada
SPIE	10,000+	Cergy	Ile-de-France	France
The Manitowoc Company	10,000+	Milwaukee	Wisconsin	United States
TriHealth	10,000+	Cincinnati	Ohio	United States
MAXIMUS	10,000+	Reston	Virginia	United States
Capgemini Engineering	10,000+	Paris	Ile-de-France	France
Lahey Hospital & Medical Center	10,000+	Burlington	Massachusetts	United States
NATO	10,000+	Brussels	Brussels Capital	Belgium
Children's Healthcare Of Atlanta	10,000+	Atlanta	Georgia	United States

Cisco Unity Connection

Market Share of Cisco Unity Connection

1271

3.32%

#3

Top Competitors and Alternatives of Cisco Unity Connection

Top Competitors and Alternatives of Cisco Unity Connection

Customers of Cisco Unity Connection

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Cisco Unity Connection Customers by Products and Services

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Cisco Unity Connection Customers by Employee Size

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