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Servicenow Virtual Agent

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ServiceNow Virtual Agent is a platform for providing user assistance through conversations within a messaging interface.

Instant Messaging And Chat
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Market Share of Servicenow Virtual Agent

Current Customer(s)

1018

Market Share (Est.)

2.63%

Ranking

#4

Top Competitors and Alternatives of Servicenow Virtual Agent

The top three of Servicenow Virtual Agent’s competitors in the Instant Messaging And Chat category are Zendesk Sunshine Conversations with 74.93%, Ada chatbot with 12.79%, Cisco Unity Connection with 3.33% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk Sunshine Conversations2897574.93%Servicenow Virtual Agent vs Zendesk Sunshine Conversations
Ada chatbot494512.79%Servicenow Virtual Agent vs Ada chatbot
Cisco Unity Connection12873.33%Servicenow Virtual Agent vs Cisco Unity Connection
Google Hangouts Chat6861.77%Servicenow Virtual Agent vs Google Hangouts Chat
Ocelot6221.61%Servicenow Virtual Agent vs Ocelot
Google Chat4441.15%Servicenow Virtual Agent vs Google Chat
Whistle2760.71%Servicenow Virtual Agent vs Whistle
Google Meebo1010.26%Servicenow Virtual Agent vs Google Meebo
Botpress720.19%Servicenow Virtual Agent vs Botpress
Pandorabots660.17%Servicenow Virtual Agent vs Pandorabots
Zoho Office Suite610.16%Servicenow Virtual Agent vs Zoho Office Suite
Oracle Business Network460.12%Servicenow Virtual Agent vs Oracle Business Network
Enterprise Bot200.05%Servicenow Virtual Agent vs Enterprise Bot
Qwil Messenger150.04%Servicenow Virtual Agent vs Qwil Messenger
Zettascale150.04%Servicenow Virtual Agent vs Zettascale
Dashbot100.03%Servicenow Virtual Agent vs Dashbot
VMware Socialcast60.02%Servicenow Virtual Agent vs VMware Socialcast
Wluper20.01%Servicenow Virtual Agent vs Wluper
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Popular Comparisons

Top Competitors and Alternatives of Servicenow Virtual Agent

The top three of Servicenow Virtual Agent’s competitors in the Instant Messaging And Chat category are Zendesk Sunshine Conversations with 74.93%, Ada chatbot with 12.79%, Cisco Unity Connection with 3.33% market share.

Servicenow Virtual Agent vs Zendesk Sunshine Conversations

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Servicenow Virtual Agent vs Ada chatbot

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Servicenow Virtual Agent vs Cisco Unity Connection

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Servicenow Virtual Agent vs Google Hangouts Chat

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Servicenow Virtual Agent vs Ocelot

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Servicenow Virtual Agent vs Google Chat

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Servicenow Virtual Agent vs Whistle

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Servicenow Virtual Agent vs Google Meebo

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Customers of Servicenow Virtual Agent

Around the world in 2025, over 1017 companies have started using Servicenow Virtual Agent as Instant Messaging And Chat tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Cognizant10,000+TeaneckNew JerseyUnited States
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Linklaters10,000+LondonEnglandUnited Kingdom
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Fairview10,000+MinneapolisMinnesotaUnited States
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Poly10,000+Palo AltoCaliforniaUnited States
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PharMerica10,000+LouisvilleKentuckyUnited States
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Red Hat10,000+RaleighNorth CarolinaUnited States
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Leidos10,000+RestonVirginiaUnited States
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Deloitte10,000+LondonEnglandUnited Kingdom
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University Of California, Berkeley10,000+BerkeleyCaliforniaUnited States
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TransUnion10,000+ChicagoIllinoisUnited States
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Servicenow Virtual Agent Customers by Products and Services

The top three products and services offering customers that use Servicenow Virtual Agent for Instant Messaging And Chat are Cloud Services (57), Consulting (51), Cybersecurity (45).

Customers

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Servicenow Virtual Agent Customers by Employee Size

The majority of Servicenow Virtual Agent's customers for the instant-messaging-and-chat category fall in the company size of 10,000+ employees (407 companies), 1,000 - 4,999 employees (176 companies), 5,000 - 9,999 employees (118 companies).

Employee Size

Servicenow Virtual Agent Customers by Geography

The top three geographies of Servicenow Virtual Agent for instant-messaging-and-chat are the United States with 696(75.90%), United Kingdom with 66(7.20%), Canada with 41(4.47%) customers respectively.

Customers

Employees of Servicenow Virtual Agent

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Also see other Products/Services by Servicenow Virtual Agent in:

Instant Messaging And Chat

FAQ

Find answers to the most often asked questions by users.

Who are the top Servicenow Virtual Agent competitors?

Servicenow Virtual Agent’s Top competitors in the instant-messaging-and-chat category are Zendesk Sunshine Conversations, Ada chatbot, Cisco Unity Connection. You can view a full list of Servicenow Virtual Agent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Servicenow Virtual Agent and 40,000 other technologies on the internet. You can also compare Servicenow Virtual Agent and its feature with top competitors here : Servicenow Virtual Agent vs Zendesk Sunshine Conversations Servicenow Virtual Agent vs Ada chatbot Servicenow Virtual Agent vs Cisco Unity Connection.

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What is Servicenow Virtual Agent customer distribution based on company size?

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What is Servicenow Virtual Agent market share in the instant-messaging-and-chat?

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What are the top countries that use Servicenow Virtual Agent?

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What are the top industries that use Servicenow Virtual Agent?

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