Question 1

What are the different markets in which
        HelpSite and
        Snappy Helpdesk compete against each other?

Accepted Answer

HelpSite and
        Snappy Helpdesk compete against each other in
        the Help Desk And Ticketing, Self Service Support, Customer Support Services.

Question 2

How does the market share of
        HelpSite
        and Snappy Helpdesk compare in the
        Help Desk And Ticketing market?

Accepted Answer

In the Help Desk And Ticketing market,
        HelpSite has a
        1.11%
        market share in comparison to
        Snappy Helpdesk’s
        0.03%.
        Since it has a better market share coverage,
        HelpSite holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Help Desk And Ticketing category, while
        Snappy Helpdesk holds the
        69th spot.

Question 3

How many customers are acquired by
        HelpSite and
        Snappy Helpdesk in the
        Help Desk And Ticketing segment?

Accepted Answer

HelpSite has
        812 customers and
        Snappy Helpdesk has
        19 customers in the
        Help Desk And Ticketing
        segment. HelpSite has
        793 more customers than
        Snappy Helpdesk in this category.

Question 4

What are the countries in which
        HelpSite and
        Snappy Helpdesk has more customers?

Accepted Answer

HelpSite has more customers in United States, United Kingdom and Canada.
Snappy Helpdesk has more customers in United States, United Kingdom and Netherlands.

HelpSite Vs Snappy Helpdesk : In-Depth Comparison

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Comparing the customer bases of HelpSite and Snappy Helpdesk

Comparing the market share of HelpSite and Snappy Helpdesk

Compare HelpSite vs Snappy Helpdesk customers by geography

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