Question 1

What are the different markets in which
        SherpaDesk and
        Snappy Helpdesk compete against each other?

Accepted Answer

SherpaDesk and
        Snappy Helpdesk compete against each other in
        the Help Desk And Ticketing, Helpdesk Tools, Professional Services Automation, Self Service Support.

Question 2

How does the market share of
        SherpaDesk
        and Snappy Helpdesk compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        SherpaDesk has a
        7.73%
        market share in comparison to
        Snappy Helpdesk’s
        0.03%.
        Since it has a better market share coverage,
        SherpaDesk holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        Snappy Helpdesk holds the
        69th spot.

Question 3

How many customers are acquired by
        SherpaDesk and
        Snappy Helpdesk in the
        Helpdesk Tools segment?

Accepted Answer

SherpaDesk has
        5,633 customers and
        Snappy Helpdesk has
        19 customers in the
        Helpdesk Tools
        segment. SherpaDesk has
        5614 more customers than
        Snappy Helpdesk in this category.

Question 4

What are the countries in which
        SherpaDesk and
        Snappy Helpdesk has more customers?

Accepted Answer

SherpaDesk has more customers in United States, United Kingdom and Germany.
Snappy Helpdesk has more customers in United States, United Kingdom and Netherlands.

SherpaDesk Vs Snappy Helpdesk : In-Depth Comparison

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Comparing the customer bases of SherpaDesk and Snappy Helpdesk

Comparing the market share of SherpaDesk and Snappy Helpdesk

Compare SherpaDesk vs Snappy Helpdesk customers by geography

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