Categories where OTRS and HelpSite compete
OTRS
Comparing the customer bases of OTRS and HelpSite, we can see that OTRS has 2935 customer(s), while HelpSite has 688 customer(s). In the Helpdesk Tools category, with 2935 customer(s) OTRS stands at 9th place by ranking, while HelpSite with 688 customer(s), is at the 21st place.
OTRS
9th
2935 Customer
HelpSite
21st
688 Customer
OTRS has a 3.12% market share in the Helpdesk Tools category, while HelpSite has a 0.73% market share in the same space.
Comparing OTRS and HelpSite customers based on their geographic location, we can see that OTRS has more customers in United States, Brazil and Germany, while HelpSite has more customers in United States.
OTRS
HelpSite
Gain actionable insights about the buying patterns of OTRS vs HelpSite’s target audience.
OTRS
HelpSite
Find answers to the most often asked questions by users.
What are the different markets in which OTRS and HelpSite compete against each other?
OTRS and HelpSite compete against each other in the Customer Support Services, Help Desk And Ticketing, Helpdesk Tools, Self Service Support.
How does the market share of OTRS and HelpSite compare in the Helpdesk Tools market?
How many customers are acquired by OTRS and HelpSite in the Helpdesk Tools segment?
What are the countries in which OTRS and HelpSite has more customers?
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