Oracle Service Cloud (formerly RightNow) Vs NetHelpDesk : In-Depth Comparison

What are the different markets in which Oracle Service Cloud (formerly RightNow) and NetHelpDesk compete against each other?

Oracle Service Cloud (formerly RightNow) and NetHelpDesk compete against each other in the Help Desk And Ticketing, IT Service, Live Chat.

How does the market share of Oracle Service Cloud (formerly RightNow) and NetHelpDesk compare in the Help Desk And Ticketing market?

In the Help Desk And Ticketing market, Oracle Service Cloud (formerly RightNow) has a 2.72% market share in comparison to NetHelpDesk’s 0.04%. Since it has a better market share coverage, Oracle Service Cloud (formerly RightNow) holds the 10th spot in 6sense's Market Share Ranking Index for the Help Desk And Ticketing category, while NetHelpDesk holds the 63rd spot.

How many customers are acquired by Oracle Service Cloud (formerly RightNow) and NetHelpDesk in the Help Desk And Ticketing segment?

Oracle Service Cloud (formerly RightNow) has 1,980 customers and NetHelpDesk has 29 customers in the Help Desk And Ticketing segment. Oracle Service Cloud (formerly RightNow) has 1951 more customers than NetHelpDesk in this category.

What are the countries in which Oracle Service Cloud (formerly RightNow) and NetHelpDesk has more customers?

Oracle Service Cloud (formerly RightNow) has more customers in United States, United Kingdom and Korea.
NetHelpDesk has more customers in United Kingdom, United States and Switzerland.