Question 1

What are the different markets in which
        Gorgias and
        NetHelpDesk compete against each other?

Accepted Answer

Gorgias and
        NetHelpDesk compete against each other in
        the Help Desk And Ticketing, Helpdesk Tools, IT Service.

Question 2

How does the market share of
        Gorgias
        and NetHelpDesk compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        Gorgias has a
        17.69%
        market share in comparison to
        NetHelpDesk’s
        0.04%.
        Since it has a better market share coverage,
        Gorgias holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        NetHelpDesk holds the
        61st spot.

Question 3

How many customers are acquired by
        Gorgias and
        NetHelpDesk in the
        Helpdesk Tools segment?

Accepted Answer

Gorgias has
        16,535 customers and
        NetHelpDesk has
        35 customers in the
        Helpdesk Tools
        segment. Gorgias has
        16500 more customers than
        NetHelpDesk in this category.

Question 4

What are the countries in which
        Gorgias and
        NetHelpDesk has more customers?

Accepted Answer

Gorgias has more customers in United States, Australia and United Kingdom.
NetHelpDesk has more customers in United Kingdom, United States and United Arab Emirates.

Gorgias Vs NetHelpDesk : In-Depth Comparison

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Comparing the customer bases of Gorgias and NetHelpDesk

Comparing the market share of Gorgias and NetHelpDesk

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