Categories where OTRS and HelpSpot compete
OTRS
Comparing the customer bases of OTRS and HelpSpot, we can see that OTRS has 1744 customer(s), while HelpSpot has 74 customer(s). In the Helpdesk Tools category, with 1744 customer(s) OTRS stands at 11th place by ranking, while HelpSpot with 74 customer(s), is at the 50th place.
OTRS
11th
1744 Customer
HelpSpot
50th
74 Customer
OTRS has a 2.39% market share in the Helpdesk Tools category, while HelpSpot has a 0.10% market share in the same space.
Comparing OTRS and HelpSpot customers based on their geographic location, we can see that OTRS has more customers in United States, Germany and India, while HelpSpot has more customers in United States.
OTRS
HelpSpot
Gain actionable insights about the buying patterns of OTRS vs HelpSpot’s target audience.
OTRS
HelpSpot
Find answers to the most often asked questions by users.
What are the different markets in which OTRS and HelpSpot compete against each other?
OTRS and HelpSpot compete against each other in the Help Desk And Ticketing, Helpdesk Tools, Self Service Support.
How does the market share of OTRS and HelpSpot compare in the Helpdesk Tools market?
How many customers are acquired by OTRS and HelpSpot in the Helpdesk Tools segment?
What are the countries in which OTRS and HelpSpot has more customers?
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