Question 1

What are the different markets in which
        LiveAgent and
        HelpSpot compete against each other?

Accepted Answer

LiveAgent and
        HelpSpot compete against each other in
        the Contact Center, Customer Experience, Help Desk And Ticketing, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        LiveAgent
        and HelpSpot compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        LiveAgent has a
        7.48%
        market share in comparison to
        HelpSpot’s
        0.09%.
        Since it has a better market share coverage,
        LiveAgent holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        HelpSpot holds the
        44th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        HelpSpot in the
        Helpdesk Tools segment?

Accepted Answer

LiveAgent has
        6,845 customers and
        HelpSpot has
        84 customers in the
        Helpdesk Tools
        segment. LiveAgent has
        6761 more customers than
        HelpSpot in this category.

Question 4

What are the countries in which
        LiveAgent and
        HelpSpot has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Canada.
HelpSpot has more customers in United States, Canada and United Kingdom.

LiveAgent Vs HelpSpot : In-Depth Comparison

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Comparing the customer bases of LiveAgent and HelpSpot

Comparing the market share of LiveAgent and HelpSpot

Compare LiveAgent vs HelpSpot customers by geography

Customer Movements for this month

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