Not sure if Zendesk, or RocketLane is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Zendesk and RocketLane compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Zendesk vs RocketLane customers by industry, by geography and by buying patterns.
Zendesk competes with other products in the Contact Center, Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management categories. It has a 17.53% market share in the Customer Experience category, and Zendesk has 163,257 customers in 10 countries.
RocketLane competes with other products in the Project Collaboration, Customer Experience categories. It has a 0.00% market share in the Customer Experience category, and RocketLane has 33 customers in 4 countries.
Categories where Zendesk and RocketLane compete
Zendesk
Comparing the customer bases of Zendesk and RocketLane, we can see that Zendesk has 163,257 customer(s), while RocketLane has 33 customer(s). In the Customer Experience category, with 163,257 customer(s) Zendesk stands at 1st place by ranking, while RocketLane with 33 customer(s), is at the 152nd place.
Zendesk
1st
163,257 Customer
RocketLane
152nd
33 Customer
Zendesk has a 17.53% market share in the Customer Experience category, while RocketLane has a 0.00% market share in the same space.
Comparing Zendesk and RocketLane customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while RocketLane has more customers in United States.
Zendesk
RocketLane
Gain actionable insights about the buying patterns of Zendesk vs RocketLane’s target audience.
Zendesk
New
1,687 Customer
Lost
2,278 Customer
RocketLane
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and RocketLane compete against each other?
Zendesk and RocketLane compete against each other in the Customer Experience, Contact Center, Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management.
How does the market share of Zendesk and RocketLane compare in the Customer Experience market?
In the Customer Experience market, Zendesk has a 17.53% market share in comparison to RocketLane’s 0.00%. Since it has a better market share coverage, Zendesk holds the 1st spot in 6sense's Market Share Ranking Index for the Customer Experience category, while RocketLane holds the 152nd spot.
How many customers are acquired by Zendesk and RocketLane in the Customer Experience segment?
Zendesk has 163,257 customers and RocketLane has 33 customers in the Customer Experience segment. Zendesk has 163224 more customers than RocketLane in this category.
What are the countries in which Zendesk and RocketLane has more customers?
Zendesk has more customers in
United States, United Kingdom and Australia.
RocketLane
has more customers in United States, India and Canada.
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Zendesk vs RocketLane: Customer Experience Comparison
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