Question 1

What are the different markets in which
        Intercom and
        RocketLane compete against each other?

Accepted Answer

Intercom and
        RocketLane compete against each other in
        the Customer Experience, Communication, Customer Engagement, Instant Messaging And Chat, Live Chat.

Question 2

How does the market share of
        Intercom
        and RocketLane compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Intercom has a
        13.06%
        market share in comparison to
        RocketLane’s
        0.01%.
        Since it has a better market share coverage,
        Intercom holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        RocketLane holds the
        106th spot.

Question 3

How many customers are acquired by
        Intercom and
        RocketLane in the
        Customer Experience segment?

Accepted Answer

Intercom has
        165,242 customers and
        RocketLane has
        170 customers in the
        Customer Experience
        segment. Intercom has
        165072 more customers than
        RocketLane in this category.

Question 4

What are the countries in which
        Intercom and
        RocketLane has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and France.
RocketLane has more customers in United States, India and United Kingdom.

Intercom Vs RocketLane : In-Depth Comparison

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Comparing the customer bases of Intercom and RocketLane

Comparing the market share of Intercom and RocketLane

Compare Intercom vs RocketLane customers by geography

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