Not sure if Zendesk, or OpinionLab is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Zendesk and OpinionLab compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Zendesk vs OpinionLab customers by industry, by geography and by buying patterns.
Zendesk competes with other products in the Contact Center, Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management categories. It has a 17.53% market share in the Customer Experience category, and Zendesk has 163,257 customers in 10 countries.
OpinionLab competes with other products in the Project Collaboration, Customer Experience, User Feedback Management categories. It has a 0.10% market share in the Customer Experience category, and OpinionLab has 969 customers in 10 countries.
Categories where Zendesk and OpinionLab compete
Zendesk
Comparing the customer bases of Zendesk and OpinionLab, we can see that Zendesk has 163,257 customer(s), while OpinionLab has 969 customer(s). In the Customer Experience category, with 163,257 customer(s) Zendesk stands at 1st place by ranking, while OpinionLab with 969 customer(s), is at the 56th place.
Zendesk
1st
163,257 Customer
OpinionLab
56th
969 Customer
Zendesk has a 17.53% market share in the Customer Experience category, while OpinionLab has a 0.10% market share in the same space.
Comparing Zendesk and OpinionLab customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while OpinionLab has more customers in United States.
Zendesk
OpinionLab
Gain actionable insights about the buying patterns of Zendesk vs OpinionLab’s target audience.
Zendesk
New
1,687 Customer
Lost
2,278 Customer
OpinionLab
New
3 Customer
Lost
3 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and OpinionLab compete against each other?
Zendesk and OpinionLab compete against each other in the Customer Experience, Contact Center, Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management.
How does the market share of Zendesk and OpinionLab compare in the Customer Experience market?
In the Customer Experience market, Zendesk has a 17.53% market share in comparison to OpinionLab’s 0.10%. Since it has a better market share coverage, Zendesk holds the 1st spot in 6sense's Market Share Ranking Index for the Customer Experience category, while OpinionLab holds the 56th spot.
How many customers are acquired by Zendesk and OpinionLab in the Customer Experience segment?
Zendesk has 163,257 customers and OpinionLab has 969 customers in the Customer Experience segment. Zendesk has 162288 more customers than OpinionLab in this category.
What are the countries in which Zendesk and OpinionLab has more customers?
Zendesk has more customers in
United States, United Kingdom and Australia.
OpinionLab
has more customers in United States, United Kingdom and Germany.
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Zendesk vs OpinionLab: Customer Experience Comparison
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