Not sure if Zendesk, or Bright Pattern is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Zendesk and Bright Pattern compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Zendesk vs Bright Pattern customers by industry, by geography and by buying patterns.
Zendesk competes with other products in the Instant Messaging And Chat, Knowledge Management categories. It has a 17.53% market share in the Customer Experience category, and Zendesk has 163,257 customers in 10 countries.
Bright Pattern competes with other products in the Project Collaboration, Contact Center, Customer Experience, Interactive Voice Response (IVR), Communication, Predictive Dialer, System Administration categories. It has a 0.01% market share in the Customer Experience category, and Bright Pattern has 76 customers in 10 countries.
Categories where Zendesk and Bright Pattern compete
Zendesk
Comparing the customer bases of Zendesk and Bright Pattern, we can see that Zendesk has 163,257 customer(s), while Bright Pattern has 76 customer(s). In the Customer Experience category, with 163,257 customer(s) Zendesk stands at 1st place by ranking, while Bright Pattern with 76 customer(s), is at the 124th place.
Zendesk
1st
163,257 Customer
Bright Pattern
124th
76 Customer
Zendesk has a 17.53% market share in the Customer Experience category, while Bright Pattern has a 0.01% market share in the same space.
Comparing Zendesk and Bright Pattern customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Bright Pattern has more customers in United States.
Zendesk
Bright Pattern
Gain actionable insights about the buying patterns of Zendesk vs Bright Pattern’s target audience.
Zendesk
New
1,687 Customer
Lost
2,278 Customer
Bright Pattern
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and Bright Pattern compete against each other?
Zendesk and Bright Pattern compete against each other in the Contact Center, Customer Experience, Interactive Voice Response (IVR), Communication, Instant Messaging And Chat.
How does the market share of Zendesk and Bright Pattern compare in the Customer Experience market?
In the Customer Experience market, Zendesk has a 17.53% market share in comparison to Bright Pattern’s 0.01%. Since it has a better market share coverage, Zendesk holds the 1st spot in 6sense's Market Share Ranking Index for the Customer Experience category, while Bright Pattern holds the 124th spot.
How many customers are acquired by Zendesk and Bright Pattern in the Customer Experience segment?
Zendesk has 163,257 customers and Bright Pattern has 76 customers in the Customer Experience segment. Zendesk has 163181 more customers than Bright Pattern in this category.
What are the countries in which Zendesk and Bright Pattern has more customers?
Zendesk has more customers in
United States, United Kingdom and Australia.
Bright Pattern
has more customers in United States, Australia and Chile.
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Zendesk vs Bright Pattern: Customer Experience Comparison
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