Question 1

What are the different markets in which
        Intercom and
        Bright Pattern compete against each other?

Accepted Answer

Intercom and
        Bright Pattern compete against each other in
        the Communication, Customer Experience, Contact Center, Customer Engagement, Instant Messaging And Chat.

Question 2

How does the market share of
        Intercom
        and Bright Pattern compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Intercom has a
        14.49%
        market share in comparison to
        Bright Pattern’s
        0.01%.
        Since it has a better market share coverage,
        Intercom holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Bright Pattern holds the
        124th spot.

Question 3

How many customers are acquired by
        Intercom and
        Bright Pattern in the
        Customer Experience segment?

Accepted Answer

Intercom has
        134,934 customers and
        Bright Pattern has
        76 customers in the
        Customer Experience
        segment. Intercom has
        134858 more customers than
        Bright Pattern in this category.

Question 4

What are the countries in which
        Intercom and
        Bright Pattern has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and Canada.
Bright Pattern has more customers in United States, Australia and Chile.

Intercom Vs Bright Pattern : In-Depth Comparison

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Comparing the customer bases of Intercom and Bright Pattern

Comparing the market share of Intercom and Bright Pattern

Compare Intercom vs Bright Pattern customers by geography

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