Not sure if Zendesk, or amoCRM is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Zendesk and amoCRM compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Zendesk vs amoCRM customers by industry, by geography and by buying patterns.
Zendesk competes with other products in the Customer Experience, Contact Center, Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management categories. It has a 17.53% market share in the Customer Experience category, and Zendesk has 163,257 customers in 10 countries.
amoCRM competes with other products in the Project Collaboration, Contact Management, Customer Communications Management, Customer Engagement, Data Discovery, Inside Sales categories. It has a 0.07% market share in the Customer Experience category, and amoCRM has 693 customers in 10 countries.
Categories where Zendesk and amoCRM compete
Zendesk
Comparing the customer bases of Zendesk and amoCRM, we can see that Zendesk has 163,257 customer(s), while amoCRM has 693 customer(s). In the Customer Experience category, with 163,257 customer(s) Zendesk stands at 1st place by ranking, while amoCRM with 693 customer(s), is at the 62nd place.
Zendesk
1st
163,257 Customer
amoCRM
62nd
693 Customer
Zendesk has a 17.53% market share in the Customer Experience category, while amoCRM has a 0.07% market share in the same space.
Comparing Zendesk and amoCRM customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while amoCRM has more customers in United States.
Zendesk
amoCRM
Gain actionable insights about the buying patterns of Zendesk vs amoCRM’s target audience.
Zendesk
New
1,687 Customer
Lost
2,278 Customer
amoCRM
New
5 Customer
Lost
2 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and amoCRM compete against each other?
Zendesk and amoCRM compete against each other in the Customer Experience, Contact Center, Contact Management, Customer Communications Management, Customer Engagement.
How does the market share of Zendesk and amoCRM compare in the Customer Experience market?
In the Customer Experience market, Zendesk has a 17.53% market share in comparison to amoCRM’s 0.07%. Since it has a better market share coverage, Zendesk holds the 1st spot in 6sense's Market Share Ranking Index for the Customer Experience category, while amoCRM holds the 62nd spot.
How many customers are acquired by Zendesk and amoCRM in the Customer Experience segment?
Zendesk has 163,257 customers and amoCRM has 693 customers in the Customer Experience segment. Zendesk has 162564 more customers than amoCRM in this category.
What are the countries in which Zendesk and amoCRM has more customers?
Zendesk has more customers in
United States, United Kingdom and Australia.
amoCRM
has more customers in United States, Ukraine and Kazakhstan.
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Zendesk vs amoCRM: Customer Experience Comparison
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