Question 1

What are the different markets in which
        Intercom and
        amoCRM compete against each other?

Accepted Answer

Intercom and
        amoCRM compete against each other in
        the Customer Engagement, Customer Experience, Sales Management, Communication, Contact Management.

Question 2

How does the market share of
        Intercom
        and amoCRM compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Intercom has a
        14.50%
        market share in comparison to
        amoCRM’s
        0.08%.
        Since it has a better market share coverage,
        Intercom holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        amoCRM holds the
        62nd spot.

Question 3

How many customers are acquired by
        Intercom and
        amoCRM in the
        Customer Experience segment?

Accepted Answer

Intercom has
        134,900 customers and
        amoCRM has
        700 customers in the
        Customer Experience
        segment. Intercom has
        134200 more customers than
        amoCRM in this category.

Question 4

What are the countries in which
        Intercom and
        amoCRM has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and Canada.
amoCRM has more customers in United States, Ukraine and Kazakhstan.

Intercom Vs amoCRM : In-Depth Comparison

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Comparing the customer bases of Intercom and amoCRM

Comparing the market share of Intercom and amoCRM

Compare Intercom vs amoCRM customers by geography

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