Question 1

What are the different markets in which
        Qualtrics and
        LiveAgent compete against each other?

Accepted Answer

Qualtrics and
        LiveAgent compete against each other in
        the Customer Experience, Personalization Behavioral Targeting, 360 Degree Feedback, Contact Center, Customer Satisfaction Ratings.

Question 2

How does the market share of
        Qualtrics
        and LiveAgent compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Qualtrics has a
        3.23%
        market share in comparison to
        LiveAgent’s
        0.72%.
        Since it has a better market share coverage,
        Qualtrics holds the
        6th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        LiveAgent holds the
        21st spot.

Question 3

How many customers are acquired by
        Qualtrics and
        LiveAgent in the
        Customer Experience segment?

Accepted Answer

Qualtrics has
        30,045 customers and
        LiveAgent has
        6,663 customers in the
        Customer Experience
        segment. Qualtrics has
        23382 more customers than
        LiveAgent in this category.

Question 4

What are the countries in which
        Qualtrics and
        LiveAgent has more customers?

Accepted Answer

Qualtrics has more customers in United States, United Kingdom and Canada.
LiveAgent has more customers in United States, United Kingdom and Canada.

Qualtrics Vs LiveAgent : In-Depth Comparison

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Comparing the customer bases of Qualtrics and LiveAgent

Comparing the market share of Qualtrics and LiveAgent

Compare Qualtrics vs LiveAgent customers by geography

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