Not sure if Qualtrics, or Genesys PureCloud is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Qualtrics and Genesys PureCloud compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Qualtrics vs Genesys PureCloud customers by industry, by geography and by buying patterns.
Qualtrics competes with other products in the 360 Degree Feedback, Employee Engagement, HRMS categories. It has a 3.99% market share in the Customer Experience category, and Qualtrics has 37,155 customers in 10 countries.
Genesys PureCloud competes with other products in the Project Collaboration, Customer Experience, Customer Satisfaction Ratings, Auto Dialer, Communication, Contact Center, Customer Engagement, Fax Server categories. It has a 0.30% market share in the Customer Experience category, and Genesys PureCloud has 2,794 customers in 10 countries.
Categories where Qualtrics and Genesys PureCloud compete
Qualtrics
Comparing the customer bases of Qualtrics and Genesys PureCloud, we can see that Qualtrics has 37,155 customer(s), while Genesys PureCloud has 2,794 customer(s). In the Customer Experience category, with 37,155 customer(s) Qualtrics stands at 5th place by ranking, while Genesys PureCloud with 2,794 customer(s), is at the 33rd place.
Qualtrics
5th
37,155 Customer
Genesys PureCloud
33rd
2,794 Customer
Qualtrics has a 3.99% market share in the Customer Experience category, while Genesys PureCloud has a 0.30% market share in the same space.
Comparing Qualtrics and Genesys PureCloud customers based on their geographic location, we can see that Qualtrics has more customers in United States, United Kingdom and Canada, while Genesys PureCloud has more customers in United States.
Qualtrics
Genesys PureCloud
Gain actionable insights about the buying patterns of Qualtrics vs Genesys PureCloud’s target audience.
Qualtrics
New
410 Customer
Lost
555 Customer
Genesys PureCloud
New
224 Customer
Lost
92 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Qualtrics and Genesys PureCloud compete against each other?
Qualtrics and Genesys PureCloud compete against each other in the Customer Experience, Customer Satisfaction Ratings, 360 Degree Feedback, Auto Dialer, Communication.
How does the market share of Qualtrics and Genesys PureCloud compare in the Customer Experience market?
In the Customer Experience market, Qualtrics has a 3.99% market share in comparison to Genesys PureCloud’s 0.30%. Since it has a better market share coverage, Qualtrics holds the 5th spot in 6sense's Market Share Ranking Index for the Customer Experience category, while Genesys PureCloud holds the 33rd spot.
How many customers are acquired by Qualtrics and Genesys PureCloud in the Customer Experience segment?
Qualtrics has 37,155 customers and Genesys PureCloud has 2,794 customers in the Customer Experience segment. Qualtrics has 34361 more customers than Genesys PureCloud in this category.
What are the countries in which Qualtrics and Genesys PureCloud has more customers?
Qualtrics has more customers in
United States, United Kingdom and Canada.
Genesys PureCloud
has more customers in United States, Australia and United Kingdom.
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Qualtrics vs Genesys PureCloud: Customer Experience Comparison
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