Categories where Trustpilot and Genesys compete
Trustpilot
Comparing the customer bases of Trustpilot and Genesys, we can see that Trustpilot has 168583 customer(s), while Genesys has 5563 customer(s). In the Customer Experience category, with 168583 customer(s) Trustpilot stands at 1st place by ranking, while Genesys with 5563 customer(s), is at the 24th place.
Trustpilot
1st
168583 Customer
Genesys
24th
5563 Customer
Trustpilot has a 18.26% market share in the Customer Experience category, while Genesys has a 0.60% market share in the same space.
Comparing Trustpilot and Genesys customers based on their geographic location, we can see that Trustpilot has more customers in United States, United Kingdom and Netherlands, while Genesys has more customers in United States.
Trustpilot
Genesys
Gain actionable insights about the buying patterns of Trustpilot vs Genesys’s target audience.
Trustpilot
New
221 Customer
Lost
332 Customer
Genesys
New
24 Customer
Lost
32 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Trustpilot and Genesys compete against each other?
Trustpilot and Genesys compete against each other in the Customer Experience, Communication, Contact Center, Interactive Voice Response (IVR), Reputation Management.
How does the market share of Trustpilot and Genesys compare in the Customer Experience market?
How many customers are acquired by Trustpilot and Genesys in the Customer Experience segment?
What are the countries in which Trustpilot and Genesys has more customers?
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