Not sure if Freshworks, or Intouch Insight is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Freshworks and Intouch Insight compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Freshworks vs Intouch Insight customers by industry, by geography and by buying patterns.
Freshworks competes with other products in the Customer Experience, Contact Center, Knowledge Management, Project Collaboration categories. It has a 3.65% market share in the Customer Experience category, and Freshworks has 33,958 customers in 10 countries.
Intouch Insight competes with other products in the Project Collaboration, Auditing And Compliance, Compliance, Customer Satisfaction Ratings, Personalization Behavioral Targeting categories. It has a 0.00% market share in the Customer Experience category, and Intouch Insight has 3 customers in 2 countries.
Categories where Freshworks and Intouch Insight compete
Freshworks
Comparing the customer bases of Freshworks and Intouch Insight, we can see that Freshworks has 33,958 customer(s), while Intouch Insight has 3 customer(s). In the Customer Experience category, with 33,958 customer(s) Freshworks stands at 6th place by ranking, while Intouch Insight with 3 customer(s), is at the 226th place.
Freshworks
6th
33,958 Customer
Intouch Insight
226th
3 Customer
Freshworks has a 3.65% market share in the Customer Experience category, while Intouch Insight has a 0.00% market share in the same space.
Comparing Freshworks and Intouch Insight customers based on their geographic location, we can see that Freshworks has more customers in United States, United Kingdom and India, while Intouch Insight has more customers in United States.
Freshworks
Intouch Insight
Gain actionable insights about the buying patterns of Freshworks vs Intouch Insight’s target audience.
Freshworks
New
224 Customer
Lost
228 Customer
Intouch Insight
Find answers to the most often asked questions by users.
What are the different markets in which Freshworks and Intouch Insight compete against each other?
Freshworks and Intouch Insight compete against each other in the Customer Experience, Auditing And Compliance, Compliance, Contact Center, Customer Satisfaction Ratings.
How does the market share of Freshworks and Intouch Insight compare in the Customer Experience market?
In the Customer Experience market, Freshworks has a 3.65% market share in comparison to Intouch Insight’s 0.00%. Since it has a better market share coverage, Freshworks holds the 6th spot in 6sense's Market Share Ranking Index for the Customer Experience category, while Intouch Insight holds the 226th spot.
How many customers are acquired by Freshworks and Intouch Insight in the Customer Experience segment?
Freshworks has 33,958 customers and Intouch Insight has 3 customers in the Customer Experience segment. Freshworks has 33955 more customers than Intouch Insight in this category.
What are the countries in which Freshworks and Intouch Insight has more customers?
Freshworks has more customers in
United States, United Kingdom and India.
Intouch Insight
has more customers in United States and Canada.
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Freshworks vs Intouch Insight: Customer Experience Comparison
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