Question 1

What are the different markets in which
        Zendesk and
        Intouch Insight compete against each other?

Accepted Answer

Zendesk and
        Intouch Insight compete against each other in
        the Customer Experience, Auditing And Compliance, Compliance, Contact Center, Customer Satisfaction Ratings.

Question 2

How does the market share of
        Zendesk
        and Intouch Insight compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zendesk has a
        17.53%
        market share in comparison to
        Intouch Insight’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Intouch Insight holds the
        226th spot.

Question 3

How many customers are acquired by
        Zendesk and
        Intouch Insight in the
        Customer Experience segment?

Accepted Answer

Zendesk has
        163,257 customers and
        Intouch Insight has
        3 customers in the
        Customer Experience
        segment. Zendesk has
        163254 more customers than
        Intouch Insight in this category.

Question 4

What are the countries in which
        Zendesk and
        Intouch Insight has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
Intouch Insight has more customers in United States and Canada.

Zendesk Vs Intouch Insight : In-Depth Comparison

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Comparing the customer bases of Zendesk and Intouch Insight

Comparing the market share of Zendesk and Intouch Insight

Compare Zendesk vs Intouch Insight customers by geography

Customer Movements for this month

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