Not sure if Freshworks, or Gigya is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Freshworks and Gigya compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Freshworks vs Gigya customers by industry, by geography and by buying patterns.
Freshworks competes with other products in the Customer Experience, Contact Center, Knowledge Management, Project Collaboration categories. It has a 3.58% market share in the Customer Experience category, and Freshworks has 33,705 customers in 10 countries.
Gigya competes with other products in the Project Collaboration, GDPR Compliance, Identity And Access Management, Personalization Behavioral Targeting, Single Sign-On (SSO) categories. It has a 0.21% market share in the Customer Experience category, and Gigya has 1,971 customers in 10 countries.
Categories where Freshworks and Gigya compete
Freshworks
Comparing the customer bases of Freshworks and Gigya, we can see that Freshworks has 33,705 customer(s), while Gigya has 1,971 customer(s). In the Customer Experience category, with 33,705 customer(s) Freshworks stands at 6th place by ranking, while Gigya with 1,971 customer(s), is at the 39th place.
Freshworks
6th
33,705 Customer
Gigya
39th
1,971 Customer
Freshworks has a 3.58% market share in the Customer Experience category, while Gigya has a 0.21% market share in the same space.
Comparing Freshworks and Gigya customers based on their geographic location, we can see that Freshworks has more customers in United States, United Kingdom and India, while Gigya has more customers in United States.
Freshworks
Gigya
Gain actionable insights about the buying patterns of Freshworks vs Gigya’s target audience.
Freshworks
New
270 Customer
Lost
211 Customer
Gigya
New
35 Customer
Lost
17 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Freshworks and Gigya compete against each other?
Freshworks and Gigya compete against each other in the Customer Experience, Contact Center, Customer Support Services, GDPR Compliance, Identity And Access Management.
How does the market share of Freshworks and Gigya compare in the Customer Experience market?
In the Customer Experience market, Freshworks has a 3.58% market share in comparison to Gigya’s 0.21%. Since it has a better market share coverage, Freshworks holds the 6th spot in 6sense's Market Share Ranking Index for the Customer Experience category, while Gigya holds the 39th spot.
How many customers are acquired by Freshworks and Gigya in the Customer Experience segment?
Freshworks has 33,705 customers and Gigya has 1,971 customers in the Customer Experience segment. Freshworks has 31734 more customers than Gigya in this category.
What are the countries in which Freshworks and Gigya has more customers?
Freshworks has more customers in
United States, United Kingdom and India.
Gigya
has more customers in United States, United Kingdom and Germany.
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Freshworks vs Gigya: Customer Experience Comparison
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