Not sure if Freshworks, or Confirmit is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Freshworks and Confirmit compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Freshworks vs Confirmit customers by industry, by geography and by buying patterns.
Freshworks competes with other products in the Contact Center, Knowledge Management, Project Collaboration categories. It has a 3.58% market share in the Customer Experience category, and Freshworks has 33,705 customers in 10 countries.
Confirmit competes with other products in the Project Collaboration, Customer Experience, Market Research, Social Media Monitoring categories. It has a 0.10% market share in the Customer Experience category, and Confirmit has 951 customers in 10 countries.
Categories where Freshworks and Confirmit compete
Freshworks
Comparing the customer bases of Freshworks and Confirmit, we can see that Freshworks has 33,705 customer(s), while Confirmit has 951 customer(s). In the Customer Experience category, with 33,705 customer(s) Freshworks stands at 6th place by ranking, while Confirmit with 951 customer(s), is at the 55th place.
Freshworks
6th
33,705 Customer
Confirmit
55th
951 Customer
Freshworks has a 3.58% market share in the Customer Experience category, while Confirmit has a 0.10% market share in the same space.
Comparing Freshworks and Confirmit customers based on their geographic location, we can see that Freshworks has more customers in United States, United Kingdom and India, while Confirmit has more customers in United States.
Freshworks
Confirmit
Gain actionable insights about the buying patterns of Freshworks vs Confirmit’s target audience.
Freshworks
New
270 Customer
Lost
211 Customer
Confirmit
New
5 Customer
Lost
11 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Freshworks and Confirmit compete against each other?
Freshworks and Confirmit compete against each other in the Customer Experience, Contact Center, Customer Support Services, Knowledge Management, Market Research.
How does the market share of Freshworks and Confirmit compare in the Customer Experience market?
In the Customer Experience market, Freshworks has a 3.58% market share in comparison to Confirmit’s 0.10%. Since it has a better market share coverage, Freshworks holds the 6th spot in 6sense's Market Share Ranking Index for the Customer Experience category, while Confirmit holds the 55th spot.
How many customers are acquired by Freshworks and Confirmit in the Customer Experience segment?
Freshworks has 33,705 customers and Confirmit has 951 customers in the Customer Experience segment. Freshworks has 32754 more customers than Confirmit in this category.
What are the countries in which Freshworks and Confirmit has more customers?
Freshworks has more customers in
United States, United Kingdom and India.
Confirmit
has more customers in United States, United Kingdom and Sweden.
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Freshworks vs Confirmit: Customer Experience Comparison
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